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After this last step, youre ready to list it! Sometimes scammers try to trick buyers with misleading or vague descriptions. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Dont wait and get yourself into my situation. Payments are processed on the site, preventing fraud or scamming people through the site. Feel free to give it a try, but Ive found better luck selling on eBay with those items. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. To be submitted within 24 hrs. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. Then, if no return confirmation, releasing the funds to the seller. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. Describe if there are any drawbacks to your item. discretion. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. The second time the buyer canceled it on the 3rd day but no reason provided. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. have you tried contacting Mercari about proofing that it's authentic? 131 of 1948). Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. You can view ourwebsiteor have a chat with us throughMessenger. Mercari may not be used in connection with any product, service, transaction 07-05-2014 I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. I have not taken any action this just happened. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. etc., etc.. This is fraud and theft protected by a big platform. You can sell almost anything on Mercari! The seller failed to disclose damages to this item. Still waiting for an explanation of how my card was used. No I replied I want my item. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Ended up buying one of my stolen necklaces from that seller. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. I thought it was strange the buyer asked no questions. To keep the marketplace safe all sellers need to verify their identity. To make a long story short, mercari cancel my item. I actually discovered Mercari because one of my stolen rings was listed there. Dont have the item nor the payment. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. What outrageous lie and l want something done. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! You should have received a refund for them misrepresenting it. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Next, youll be asked to add your phone number. What happened I cant say. I ordered an item and they said they notified the seller and Im out my money because they never sent it. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Both state and federal laws prohibit this type of conduct. They refuse to cooperate and insist that the credits are there, but they arent. Wont even release funds for items people received. Both of these sellers have excellent ratings : /. Just curious. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. You claim the buyer lied to me about receiving the item.. Thanks for all the solid advice Arslan. Terrible. You WILL NEVER, NEVER get actual help. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Tip always ask questions and more pictures if needed And I did for fill out form. Save yourself some real money and buy on eBay. Its DEFINITELY NOT WORTH IT for any Decent Seller. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. Some of my items are STILL listed. Only EBay was willing to cooperate on ANY level. They just want money from sells, they make too much to stop it. Mercari is NOT a safe place to buy. For approved returns, Mercari provides a free shipping label to the Buyer. I recently was given a bad rating because fedex was running behind like I control their business. Sorry, this post was deleted by the person who originally posted it. I live in ID and that was the address on the order. So basically I'm just spreading this PSA to the places that I know some people will see. Huge federal crime, these platforms dont care, anything to make a buck. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Take note of items that you can't sell on Mercari. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Amazon I never used just because I dont really like Amazon as a company. Easy as that. Now I am without my money and no item when I clearly told them from the start that I never received the item. After that, sellers can rate the buyers. They removed a CC purse I listed the other day. Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. But if youre looking around the house for things to sell and coming up empty, think again. Just like most other selling sites. Procedure (Act no. The S&P index shows Mercari in a steep downward decline. Not from me. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. You can of course flip items too: buy something online you will later sell for a higher price. Bought MY stolen property off of Etsy and they knowingly facilitated this. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. I have the know how and they owe me $69 I am no victim and never will be. You can buy old but still good quality products from accounts on Mercari. A piece of trash. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. The Buyer had received the item, and also cancelled the sell, the same day. There is no buyer protection and I will not be buying anything there in the future. I give this app 1 star and that is being generous. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. I paid $135+shipping for the hair. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Ive read many things about people in the same situation as me. The app is easy to use and once you have everything set up you are ready to start selling. to see if the package showed up. I purchased a pair of boots on the Mercari site that were list mens size 9. ', Press J to jump to the feed. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Its pretty sad you guys do not police it better. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! What does that mean literally came from a replica site? Just wanted first to thank you for your comprehensive but clean explanation of Mercari. The Mercari Local option is one of my favorite parts of the platform. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. And this particular seller STILL has not sent my items after four days! I've actually been contacting them everyday for the last week. Now we understand how frustrating it can be. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. This is the last response from Mercari: By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. I only buy and sale luxury items Do not be bullied. They simply issued a credit and well, done! Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. One of the marketplaces that you may be looking at is Mercari. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. Its much better and safer for a buyer to shop at Amazon and EBay. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! When you get a sale, the company will email you a printable shipping label. Banking services provided by Piermont Bank, Member FDIC. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. I provided all the details to Mercari and they didnt further investigate the seller. Note: Flammable or combustible liquids and any other items that require MERCARI REVIEW Just go to The California. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. The second computer has never arrived. I did not reach 600. EXACTLY. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login Can I sell replica items if I state that the item is a replica or fake? Ive tried both Mercari Shipping and Ship on Your Own over the years. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. I agree. First one arrived and would not power up. Wow! Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. I purchased an item that was damaged beyond repair. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Mercari will email you a shipping label. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Some shoppers might be looking to bargain, so be prepared to negotiate. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. I paid $26 (w/shipping) for a puzzle of a Mustang car. I brought a coach purse from Katherin Aucoin. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. That's what it is. Feel free to complete this process on your computer or phone, the steps are the same. Digital items - any items where the order is fulfilled electronically or They have some great deals on designer jeans & clothing. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Take a look at this quick guide about selling on Mercari. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). made of materials that cannot be detected with a metal detector. Replica items are what are called "knockoffs". The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. All rights reserved. Otherwise, register and sign in. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. After 48 hrs, the system allowed me to send an email about the problem. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. It was a fair price at $170 and some change. I went through paypal to get my money back. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Good Luck to you. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. Thanks Benjamin for posting your experience on Mercari. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. This means the seller did their part. They take out the money before they rate the Seller and Mercari holds it. Replicas are bad for everyone. Commission. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. 2. can you sell replicas on mercarichaska community center day pass. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Thanks for the info. I went to customer service and essentially was shut down telling me there was nothing they could do. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Ebay removed the listing because it was not authentic. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. There is a 10% selling fee for each item on Mercari. Thank you! Nor would the platforms I sell on tolerate this bullshit behavior. There are no limitations on the range of goods you can sell on the Mercari website. discretion). Add a story to your listing to make it appealing and interesting. In comparison to every other online selling site, Mercaris pictures are just awful. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. I was swindled and scammed. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. I honestly don't care. It also did not have as much memory or hard drive space as advertised. "mod chips" to break the encryption on game computers to allow the playing if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Navigate to the Mercari website and click on the Sign-up button. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. I also shop on eBay pretty often Shipping was slow. At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). I paid $500 and checked out the sellers reviews before purchasing. This company is nothing but a scam. When it arrived I tried it and it didnt fit. Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. However, there is no guarantee that the sellers and buyers on it are also trustworthy. I still do not know if I will be reimbursed. This is the WORST customer service I have ever seen. Heavy, bulky items. If you receive a notice about an indefinite suspension, Mercari has banned your account. Youre welcome, Deborah. Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! No way! So, its up to you whether you want to maximize your profit or maximize your time. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. They are laughing all the way to the bank! I was scammed by a seller on Mercari. I also luckily had some other Gucci products and I was able to send them side by sides of tags etc to prove it was a replica and the seller was in no way penalized. Its a great place for people who dont care. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!!