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If you are getting error code 08 (throttle issue) first check throttle connection carefully. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Charge system for 3 hours until error disappers. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Pink Flash - There is an error in the system. Quick Neo SL 50 pts. Charge your battery for at least 30 mins and check if the voltage value increases. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Belts can slip when there is too much friction or if the belt is over-tightened. At least one hall sensor wire of the motor may be damaged or disconnected. Apple watches can be connected and will show ride data, but NOT heart rate. Power Output Failure in the lights line. Check your brakes first. Every error code defines different issues with the bike. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Properly inspect all the visible connections and see if the display is adequately engaged or not. Check that the charger is in good condition. To learn more about the app and what it offers read our dedicated companion app blog here. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. Check connection or contact your authorized dealer. Besides his business, he loves to do research on different aspects and share his findings with others. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. Every error code outlines different issues with the bike. MonFri: 9am7pm From flat, the battery takes 3.5 hours to reach full capacity. xref If the problem persists, contact your eBike dealer. Have you any clue what a 68h code might be? I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. It uses a widget technology and allows users to completely set up the information they need to see. Battery blocked by a short circuit. This wrong tendency will lead the throttle abnormality to break or damage. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. For a better experience, please enable JavaScript in your browser before proceeding. Do I need tax, insurance or a licence to ride the e-bikes? Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Press question mark to learn the rest of the keyboard shortcuts. Bosch HMI & Drive Unit Manual. He had engineering degrees in Bachelors and Masters. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. How does the motor work? 2. Current supplied by the Battery Pack is too high. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. The code iam getting is E0600. Now you can solve these minor issues easily and quickly. If you do not get any power to the display then you should start with the battery as well as all the connectors. If error code remains, test with new motor core and controller error. Seems to be a real issue with this battery after reading this thread. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. If the problem persists, contact your eBike dealer. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. 500 miles on bike. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. The beauty of this system is that you are fully in control of how much assistance is offered at all times. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Ensure none of the pins is bent and are all in line with the arrows. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U It commonly occurs when there is a connection issue in the mount and battery. 0000030299 00000 n 03. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Instead, a port located just above the bottom bracket provides easy access to charge the battery. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Speed Sensor error - Motor consumes but Speed not received from sensor. Turn compatible lights on/off (if fitted). 0000011148 00000 n 204. Check point is in good condition. Restart the eBike System. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Scott Sports. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. 203. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. /5. Ebikemotion know about this issue and have issued a firmware update to solve it. Error codes can differ according to different brands. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. What is it? I got the same problem. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. TuesFri: 10am6pm We've got you covered with our in-depth e-bike operation guide. Ive luckily have not had any issues. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Here is the issue: after the ride I review my activity but I don't see any error message. That voltage should match your battery. Can I ride faster than 15mph? Error in the Error Database System. I am delighted with the machine super fit. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. I went the "suggested way" and am waiting for a new charger. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. Thanks. People who use electric bikes often get some error codes on the display. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. This unit has 3 distinct buttons that are used to control the motor system. If the error persists go to the official service, Access the Dealer App and connect the bicycle. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Bosch Charger Manual. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. 0 If you are getting error code 08 (throttle issue) first check throttle connection carefully. Throttle damaged or out of operation specifications. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Problem is in the power supply sensor. Should an error occur with the system, the app will display an error code. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. It occurs due to the excessive current from the battery pack. Put it on charge and linked the app and it reported error 201. We showed what the error code means, along with some solutions. Charge the battery within the appropriate temperature ranges. . These errors may affect the electrical system of the bike. Check cables and connect charger. Contact your eBike dealer. thanks for checking out our blog post about the Orbea Gain. The lightest range of e-bikes currently available today. If the problem persists, contact your eBike dealer. S6 Evo Neo 50 pts. Solution: Turn off the ebike and remove the battery. Will be returning it to the dealer tomorrow. Shop Now and Save with Free Shipping in the US. However, if it flashes white then the motor will not provide any additional assistance. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Select the Pulsometer option and follow the instructions. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Adam, Then check input voltage (P03) through your LCD Display parameters. Try disconnecting and reconnecting the motor cable. If you reached this page while searching for other errors, here are some links that might help: Weighing in at just 3.5kg for the ENTIRE system. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. Bosch Battery Pack Owner's Manual. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Update files are available for remote repair, please contact CSG warranty. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. You can try a different controller if you have one or ask for a replacement from the supplier. You can buy the unit separately or replace it entirely in case of damage. EBM App Activation 50 pts. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Make sure your ebike is powering on and your display panel lights up. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. What sort of range can I expect from the bike? How will I know how much battery charge remains? If the error is not solved, replace the battery. We have looked at the chart of errors on this site. Restart the system. 0000001387 00000 n If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. It may not display this or other websites correctly. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Have connections and connections checked. Bosch PowerPack 300, 400, 500 Owner's Manual. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Simply plug the bike into a household socket using the supplied charger and cable. Not really sure what else to suggest here if there are no codes shown off. If there is no change, check the connection or try a different charger. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. In this case your accessory exceeds the specifications of our output. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Avoid large power demands while this error is active to prevent deterioration. 130 0 obj <>stream What electronic drive system does it use? For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Switch off the eBike System. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. There are 3 levels of power assistance for you to choose from. As Jaxx says, the ebikemotion app can be a bit buggy. I am trying to understand the relationship between Cycling Modes and Assistance levels. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Bikes ready for 48-hr dispatch. Want a bike quick? Same as above but this time with the top tube mounted button. It will show electric bike error code 3. Let us know if you have any other questions. Its the power supply error of the electric bike. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Its a tendency practiced by many riders. High voltage or incorrect battery use on the bike shows electric bike error code 7. Some common electric bike errors are- 1. Excessive temperature during use. 0000017068 00000 n Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. This cage replaces the bottle cage situated on the seat tube of the bike. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Ray. Kel Walker, Hi Alvin, Find out which bikes won big in Bike of the Year awards 2020/201. Bosch Active/Performance Line Charger Manual. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. We would encourage you to try all three out and see which works for various terrain. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Change the state of the Demo Mode to Activated mode. Literally, all you need for a pedal-assisted ride at your fingertips. The link above does not show all the error codes, at least not the one I got which is 201. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Did the same thing you suggested here and it's back to normal. 107 0 obj <> endobj Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Is the motor restricted to 15mph here in the US? Clicking on the stopwatch icon opens up the activities section of the app.