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They apologize. You can find your account number in the following places: On. . Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Social Security benefits statement. Safelink is the oldest and the largest company providing best free government smartphones for years. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Access Wireless - Free Government Smartphone + Unlimited Phone Service Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Symmetrical Internet Support - Astound Broadband Login to MyAccount using your email address and password. These Government Programs Could Get You a Free Phone If you want to apply for ACP service only, please call 888-294-9465. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. You will receive great, reliable service! If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Help Center | Q Link Wireless How Do You Add Prepaid Minutes to a Verizon Phone? - Reference.com Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. Bovay Jr., a distinguished Houston businessman at the time. Find My Wireless Account Number and PIN for Porting Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. To reset your settings to default, choose your device manufacturer below. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). 3 consecutive months' worth of your most current pay stubs. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. International calling does NOT include text messaging, picture messaging, or video messaging. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Unemployment/Workers' Compensation benefits statement. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Promotional offers may be modified or withdrawn at any time. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. An eligible household is limited to one monthly service discount and one device discount. Offer varies by State and Program Participation. Customer's Full Name *. Call 1.800.820.3511; Contact Us; ESG. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Taxes and fees included with service plan pricing. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. International calling is enabled for direct communications between 2 people; certain numbers (e.g. If you need any additional help contact Ting at 1-855-846-4389. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! *All forms of ID must be valid and used before expiration date. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Participates in the Food Distribution Program on Indian Reservations. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. B09. The Lifeline benefit . The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Account Setup - Meet Our Companies: RCN, Grande, Wave, & enTouch Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. enTouch Wireless reserves the right to block calls to any country or international number range without notice. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. How to Check My enTouch Wireless Application Status Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Pay your bill online Update your account information Servicing California and 33 other states! Offer not available for existing enTouch Wireless customers. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Your Phone has shipped. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. Why Register for MyEntouch? Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Notice letter of participation in a qualifying state, federal or Tribal Program. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. 2. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Enroll Today. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You can also opt out of data. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Click here to enroll today to see if you qualify! Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Your household can receive only one Lifeline and one ACP benefit. entouch wireless account number and pin Notice letter of participation in a qualifying state, federal or Tribal Program. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. BROADBAND DATA. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . Unemployment/Workers' Compensation benefits statement. Copyright 2022 enTouch Wireless All Rights Reserved. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. 3 consecutive months' worth of your most current pay stubs. BROADBAND DATA. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. My Account - Entouch Systems If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. This review was chosen algorithmically as the most valued customer feedback. You can apply your ACP discount to any available enTouch Wireless service plan. Divorce decree or child support document. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Click here to check coverage in your area. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Astound Broadband powered by enTouch - Yelp Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Channel Line Up; About Us. enTouch Wireless provides high-speed broadband service to ACP customers. Place the SIM Card in your device, usually underneath the battery. Customer's Account Number *. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. conference, chat lines, and premium numbers) are not supported and may be blocked. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Click here to view the Paper Application options. Offer not available for existing enTouch Wireless customers. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. Power On the phone and call 866.488.8719 to Activate! Need Assistance? You may continue to receive your Lifeline service without enrolling in the ACP program. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Complaints for Entouch Wireless - Better Business Bureau Video typically streams in SD (480p). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. No wait time! Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Ticket Type *. Updating your ZTE Software ACP is a federal government program operated by the FCC. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. entouch wireless account number and pin - Sercano.com Your Email Address *. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Only eligible consumers may enroll. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Copyright 2023 enTouch Wireless All Rights Reserved. *Unlimited data does not mean unreasonable data usage. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Most individuals who qualify for Lifeline also qualify for ACP. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). . Where can I find my account number and PIN from my previous carrier? Copy of last year's State or Federal income tax return. TruConnect's free wireless plans just got better with Amazon Prime. An eligible household is limited to one monthly service discount and a single one-time device discount. Budget Mobile being taken over by enTouch Wireless? Check your phone number's eligibility at T-Mobile's transfer portal. *All forms of ID must be valid and used before expiration date. conference, chat lines, and premium numbers) are not supported and may be blocked. They offer a free government smartphone and sim card depending on your qualification. Verified customer. Social Security benefits statement. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level.