Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. 9.4. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. This router comes in multiple versions, each with different specifications. Works great, easy setup. This means a connection failure has occurred. This means the network is not being detected by your modem. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. . WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) The C4000LG has the same specifications as theZyxel C4000LZ. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. X. Before you start, make sure to read the complete instructions below for the best results. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. If you did not receive filters, please chat with us. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Click the quick setup icon to configure the device's Internet access 4. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map We recently moved and got Century Link internet service, with the C4000LG modem. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. For an optimal experience, we recommendupdating your browser. I told him yes and he told me it is complete trash and I'd . Features of the C4000 (All versions) Secure WiFi compatible. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. 8.8. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Continue to the Internet connection Setup. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Answer (1 of 3): I'm sorry, you've been lied to. Here are some things to try: If the problem continues, contacttechnical supportfor help. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. 3. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Firmwareis the software programmed into your modem that makes it run. Residential | Small Business| Enterprise| 2023 CenturyLink. Most of these are best for tech-savvy folks who are familiar with modems and networking. 217. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Once the light is green, you're connected to the internet and you can get online! bZZ) Advanced settingsgive you even more control over your modem's configuration. That's okay. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). If you don't have a jack,chat with usto have one installed. You may not have internet access though. You can test this by plugging in another electrical device, and/or try another outlet. The DSL cord from the modem to the jack shouldnothave a filter. Go to Set Up a Wireless Network if you wish to configure your wireless settings. The tech fixed the problem, and the new modem was able to connect to the DSL service. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The CenturyLink network hasn't yet been connected at your address. Verified purchase: Yes. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. . Click Apply to finish the configuration. The particular jack you are using isn't hooked up or is faulty. Also, make sure you have entered the user name and password correctly. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. This means a connection failure has occurred. 8.5. See the detailed instructions and diagrams below. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. That's okay. If needed, you can download the same instructions below. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). . Theutilities menugives you access to several additional tools to manage and test your modem. Your line should be activatedno later than 7 p.m. on your start date. All Rights Reserved. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) . Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. STARTED! Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Single status light ring. I know on the older modems, I was able to shut off the radio and add almost any router. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Service blocking. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. The C4000LG has the same specifications as theZyxel C4000LZ. If the connection fails repeatedly,reboot your modem, then try again. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. The reset button will reboot the modem if held in for less then 10 seconds. The status light ring may change colors repeatedly as it goes through the initialinstallation process. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Try this: Only the C4000BG and LG/LZ models have a DSL light. The DSL cord from the modem to the jack shouldnothave a filter. Setting up new service? Use a DSL splitter to plug a phone and a modem into one wall jack. DSL and power ports on the back of the C4000BG and LG/LZ models. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Please note that a phone jack is required to set up CenturyLink internet service in your home. Zyxel C3000Z Modem. Plugging in the internet cord5. This video provides a few simple tips that could help y. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Next, you'll need to find a good spot for your modem. 11-22-2021 02:00 PM. Picked up right where the old one left off. Up to 75% less lag time (latency) for gaming and video applications. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Your modem'swireless settingscontrol the WiFi network in your home. Try the tower modem setup page instead. Share | Add to Watchlist. Third party marks are the property of their respective owners. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Learn more about, Need more help? Filters arenotneeded if you use theC4000XG. Overall Performance: 85%. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. STARTED! Do not remove or lose your modem sticker, which includes your default admin username and password. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Then, while connected to . Filtersare not included in your modem kit. What is the second port on the back . As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Learn more. Plug other end of phone cable into the your home phone line. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Try this: This can depend on a number of factors. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. You can continue to the next stepto compete setup. Buy The Adtran C424G Modem. If the automatic connection is not successful, check your connections and restart the Device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Features of the C4000XG. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Single LED status light. 5. found on earlier modems. Find on Ebay Customer Reviews. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Plugging in the power cord4. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Just follow the QuickConnect instructions when you get to step 4. Welcome to the HP Support Community. If NO, proceed to the next step, "Check for connectivity.". If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. DSL and power ports on the back of the C4000BG and LG/LZ models. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. 9.3. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). All Rights Reserved. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. We had to replace one of the same models and no issues. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below.