He took the
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While there are a variety of digital retail solutions in the Auto Industry, most lack a seamless transition from online to in-store. I never wanted any reimbursement, just the admission that my vehicle's interior was damaged by your team. Couldnt say enough good things about my experience. Platinum had what I wanted and gave me a great price. Thank you so much for choosing Platinum Volkswagon! We are so excited for you to enjoy your new car, and we thank you for choosing Platinum Volkswagen! Awesome experience- Manny made it easy! It's wonderful to hear that the service team went above and beyond for you. More, Other Employees Tagged:
It totaled an extra 500.00 for the term of the lease, when I rather of paid for my oil changes out of pocket. Moses Quiroz,
Purchased my first Volkswagen here and I am so happy! They made me feel very welcomed. I've been dealing with Platinum VW for several years and so far have had no complaints. From, Josh @ Dealership: josh@platinumvw.com, Manny Lucas our salesman and Platinum Volkswagen in
Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" Dec 15, 2020 -Platinum . We wouldn't buy a car from this place if they paid us. Platinum Volkswagen, LLC is proud to be a family owned and operated establishment since . We accepted the mistake but josh continued attach and barraged us that the car we wanted and we were ready to pre order was not in stock anywhere. This rating includes all reviews, with more weight given to recent reviews. 340 West Old Country Road
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus.
josh@platinumvw.com, Simple drop off, texted updates, sent a Lyft as a
I highly recommend this dealership.
I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was not covered under my lease and asked if I had an extended service contract (which I didn't) that I would have to pay for the service. josh@platinumvw.com, I wanted a white Taos.
F: (516) 331-0000 More, Other Employees Tagged:
No one at Platinum made a comment about wealth something else your making up in your head. Want to share your experience with this dealership? Josh Lever General Manager . He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Vildan and the rest of the staff treated me with such kindness and great customer service. redneck code 3 pack. Sincerely, He sold me my Passat 4 years ago so I felt at ease buying my new Jetta from him this time. You clearly said you were in the market for a Jetta S and were explained that the programs change and the store is about to close.
Angela was also fantastic and one of the main reasons we chose to buy from Platinum. a customer.
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. 20.7 miles away from Platinum Volkswagen Service Center. Don't trust Josh a d platinum vw. Platinum is lucky to have a salesman such as yourself! More, Other Employees Tagged:
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Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Will not go anywhere else.
Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. josh@platinumvw.com, Effortless process
If your going to talk about people you should know the names of such people and spell them right. Service Sales; Monday: 7:30am-6:00pm 10:00am-5:00pm MANNY IS AN EXCEPTIONAL SALESPERSON.
She was super helpful, kind and made my experience unforgettable. Best volkswagen I have ever been to. Steven Fox
See the complete profile on LinkedIn and discover Josh's connections and jobs at similar companies. All. Highly recommend to anyone looking to purchase a car from this dealership and will. More, Other Employees Tagged:
By thinkaboutlife3 on DealerRater. Simple drop off, texted updates, sent a Lyft as a, shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure, Awesome service. You now resurface over a month later to complain about your lack of knowledge of the leasing business. kindness! Very unprofessional! I was able to get an appointment in a timely manner. Everyone was friendly and considerate.
twitter". I cannot thank the team enough for developing such a robust product around what dealers need today.. You were mad that the tow truck driver was not clean enough for you. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. You still cannot drive a car leased or financed for Uber. Manny answered any questions I had and made sure everything went smoothly. Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thanks again for choosing Platinum Volkswagen! Platinum Volkswagen
I cannot recommend Manny enough. Moses helped me my first time heRe. , Adam Cevallos, Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! Platinum is lucky to have a salesman such as yourself! Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . You then spent a bunch of time thinking about it with your girlfriend and then told us " You would think about it." Customer Reviews Here at Platinum Volkswagen, customer satisfaction is our #1 priority. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. It was a great experience. The definitive guide to digital engagement and next-generation technologies for vehicle retailers is here.
What a rude thing to say to
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I couldnt be happier with all the help I got in purchasing my Tiguan. Tony Basile
Their support, selection, attention and service is well above expectations in every way. I have been leasing cars at this dealership since 2004 (when the dealer was Sovereign Volkswagen) all of the leases had service included. "They worked with me at the dealer level and took our dealership . His employees were obviously afraid of him . View All Employees. We're glad Vildan was able to help, and we hope to see you again! Please reconsider posting this false review. , Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you.
Very happy with this dealership. Very happy and pleased with the experience.
You put aftermarket parts in your car and your license was suspended we did the best to help you. However , Weaver called after hearing from VW headquarters and berated me for making him "look like a moron" by calling Customer Care , told me I was rude for having done so , and told me that as a result of my call never to enter his showroom again !!!! Manny and Josh are the be
Claimed that was uneducated. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Very happy every time I get my VW serviced. Check out 1,140 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. This progressive, family owned and operated Volkswagen dealer has been using Impel since January 2015 and owner, Josh Lever, welcomed the opportunity to share his story with us! Impel (formerly SpinCar) brings you a new Dealer Spotlight from our home turf in New York! Don't trust Josh a d platinum vw. Josh Lever; Leandro Rodrigues; . I'm looking forward to dealing with him again when my lease is up in 3 years. My experience at Platinum VW couldnt have gone more smoothly. Explained all features and got us exactly what we needed and wanted right down to the colors!!! I highly recommend this dealership. Adam Cevallos, Kadeem Lewis, Bill Q, Louis Velasquez, Jim. John Grossmann,
Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. Many of our customers are buying cars for their kids graduation or going off to college. collective cures uncut gems disposable. We would like to welcome you to the All New Platinum Volkswagen. Thank you for choosing Platinum Volkswagen. Please don't swear on anyone's life that is not healthy. Yelp users havent asked any questions yet about. I never wanted any reimbursement, just the admission that my vehicle's interior was damaged by your team. JL: We have a ton of first time buyers. Dec 15, 2020 - Dec 15, 2020 - Platinum Volkswagen responded. Qualifications for referral bonuses vary by dealer. Manny Lucas,
Manny Lucas,
shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure
More, Other Employees Tagged:
Steven Fox
Then you wanted to fight with someone above my service manager you looked up the general manager, Your accusatory manner and your actions are not acceptable they way you handled your self in not acceptable. Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers.
How do I know they won't loose that key aswell. I needed get a car due to an accident. As a result of this conversation , and the total arrogance of Weaver , I contacted VW Customer Care immediately . Strong Interpersonal and networking skills.
When I returned to Platinum to close the deal, they did not honor the price written for the model discussed. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. More, Other Employees Tagged:
Very happy every time I get my VW serviced. Manny Lucas,
It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Thank you so much for taking the time to leave us this wonderful feedback! Josh is a liar, falsely claiming to not have cursed me out. Thank You for your expertise and guidance. josh@platinumvw.com. The most recent time I came in was for an oil change and. Tony Basile
Thank You for your expertise and guidance. Our . Josh Lever | Page 3 General Manager Platinum Volkswagen . You will see and feel the difference as soon as you step into our dealership. A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
Weaver took the call , demanded I apologize to him , complained that I was recording the conversation ( I was ) , and hung up again . kindness! Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Manny Lucas,
Your personal attacks will not be tolerated, as they are completely false statements. 978 Reviews of Platinum Volkswagen - Service Center, Used Car Dealer, Volkswagen Car Dealer Reviews & Helpful Consumer Information about this Service Center, Used Car Dealer, Volkswagen dealership written by real people like you. I factory ordered a 2015 GTI January 13, 2015. I was promised for a free service during the lease but was denied when i visited for servicing my car. Our . In this small claims action, insofar as relevant to this appeal, plaintiff seeks to recover the principal sum of $5,000, based on the failure of Platinum Volkswagen (defendant), sued herein as Platinum Volkswagon, to make certain car lease payments to her prior lessor on her behalf. out of all the cars the worst service ever experienced was at platnum VW.
First lets tell the truth, you came in on the last day of July and you were asked if you were ready to buy because it was almost closing time on the last day of the month. This cookie is set by GDPR Cookie Consent plugin. By the way , take a good look at all of these reviews . Manny Lucas, Thanks for sharing your thoughts about your experience with Manny here at Platinum Volkswagen. We're glad Josh and Manny were able to help, and we hope to see you again! Ryan quoted me with an amazing deal and there was no pressure and no secrets. Thank you so much for choosing Platinum Volkswagen! | Page 2.
This will be my final communication with you. The process with Manny and Platinum was very smooth - highly recommend! josh@platinumvw.com. Platinum Executive Leasing, +1 more Hofstra University, +1 more . Best volkswagen I have ever been to. 5 Star Dealership. Thanks again, Tara, for choosing Platinum Volkswagen! More, Other Employees Tagged:
The process with Manny and Platinum was very smooth - highly recommend! After that you proceeded to write bad reviews as you stated in your email as you did not get your way. For now we wish you well at our competition and hope they do all those required services for $300 because no other dealer on Long Island will. josh@platinumvw.com. Models . But opting out of some of these cookies may affect your browsing experience. Josh entered the automotive industry in 2002 following his life-long passion for cars. . These cookies will be stored in your browser only with your consent. Very happy with this dealership. Couldnt say enough good things about my experience. Joshua Lever LLM International Sports Law student and . Impel is the newest tenant at Syracuses City Center, Impel Employee Spotlight: Helena McCutcheon. Get Platinum Volkswagen - Parts & Service can be contacted at (516) 681-1300. Check out 1,121 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Thank you, wago lever nuts home depot. josh@platinumvw.com.
, Bill Q, Kevin, thank you for taking the time to share your feedback with us! josh@platinumvw.com. More. Ann we are sorry that we could not meet your expectations. 10:00 AM
We are happy you got the car that you wanted and wish you well. This is about a screen not anything else you called looking to fight everyone at Platinum your requests were all denied and now you want to show everyone how well you write. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. My experience at Platinum VW couldnt have gone more smoothly. Manny, Josh, and the team at Platinum were professional, knowledgeable, flexible, & courteous. Phone Numbers (516) 942-7300. JOSH LEVER trade reo at DuluxGroup Limited Auckland, Auckland, New Zealand. Platinum had what I wanted and gave me a great price. We suggest with all your issues that you have that you return to your selling dealer. I have purchased 9 vehicles from Platinum Volkswagon. Like I said in all your ranting an raving no one here broke your Uber screen or they would have admitted it. I never lied to your dealership and i swear on my mother's life.
Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. In closing , and in fairness , the sales manager , Paul Garritano , is a perfect gentleman , but the bottom line is that every employee here works for a crude , self important ( admittedly wealthy ) , adolescent , Josh Weaver . I'm looking forward to dealing with him again when my lease is up in 3 years.
Easy interaction, good deal, love the car. 5 Stars - Great Experience
5 Star Dealership. - 5:00 PM. DTM Signs and Truck Wraps. Impel: You mentioned the on-boarding process with Impel was seamless. We have a salesman here who has more thank you cards around his desk than wall space.. Platinum Volkswagen, Appellant, -and- Josh Lever, Defendant. Manny Lucas
10:00 AM
If you are considering leasing or buying a VW, please use this dealership. - 5:00 PM, Thursday
josh@platinumvw.com, Claimed that was uneducated. everything was good and I was happy. On Friday , he insisted that nothing was wrong with the car and told me that he was not a psychologist so had no time to address my worries . Being able to create spins working with the space we were used to was a big plus. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. You were handled with kit gloves because no one really wanted to deal with your lunacy. They definitely went the extra mile to make my purchase pleasurable. Other Employees Tagged:
Platinum Volkswagen - Parts & Service in the city Hicksville by the address 45 Nelson Ave, Hicksville, NY 11801, United States Includes reviews of Josh and the Platinum VW team are again making false public statements. - 5:00 PM, Tuesday
As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. Established in 2008. Josh Lever. We always do our best to make sure our customers leave with the car they desire! He
We also use third-party cookies that help us analyze and understand how you use this website. We're glad to hear Vildan delivered such a great experience! How is Platinum Volkswagen Service Center rated? Used overnight drop off and got a call 1st thing in
They stopped at nothing to make sure. I don't have much to say. Explained all features and got us exactly wh. Great men he help me to find what I like . We appreciate your business. Please don't swear on anyone's life that is not healthy. JL: Being Located in Nassau County, you cant even imagine the stories I have! We are so glad that Manny had the opportunity to work with you, and that our team could make this a top-notch experience. Tony Basile,
I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Contact Me < BACK View All Employees. Helpful 0.
josh@platinumvw.com, From start to finish, even thru some minor snafus with
josh@platinumvw.com, Awesome service. Internet Explorer presents a security risk. Manny Lucas
Something tells me he blows every deal that walks in the door, although he insists he sells more cars than anyone else on the planet. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Its really important for us to give back to our community, were involved in a lot of charity events. Employee rating: 5.0 out of 5. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. We combine the best aspects of a leasing company and an auto dealership in one friendly, customer service oriented company. Explained all features and got us exactly what we needed and wanted right down to the colors!!! Their support, selection, attention and service is well above expectations in every way. It seems "No good deed goes unpunished.". Volkswagen, 2015 N.Y. Slip Op. She was always on top of things and communication was fantastic. I immediately called back , asking to speak with the sales manager with whom I had dealt with on several occasions. infj and enfp relationship problems.
You will feel like you are working with family, in a good way! February 29, 2020. Moses Quiroz,
I couldnt be happier with all the help I got in purchasing my Tiguan. We were called in to see the wrong car by Josh. If you are considering leasing or buying a VW, please use this dealership. Highly recommend to anyone looking to purchase a car from this dealership and will planning to spread the word! my needs and questions and concerns were attended to. Platinum Volkswagen Service Center is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Upstart (NASDAQ: UPST) is a leading AI lending platform partnering with banks to expand access to affordable credit. Mr. Josh Lever, Owner/General Manager; Additional Contact Information.
Leandro and all of us at Platinum Volkswagen are glad to have you as a customer. , my service adviser, was extremely friendly and had me in and out quickly. More. By clicking Accept All, you consent to the use of ALL the cookies. Due to your behavior there is nothing further to talk about you are in the wrong you don't listen to anyone but yourself. You will eventually see when you do service your vehicle in the future and do the necessary services that Volkswagen requires of all their lessees, that we actually helped you and saved you money in the long run. You then tried to lie to the service department. Hicksville, NY 11801, Bought a 2023 VW Taos on November 1st. Don't trust Josh a d platinum vw. from DealerRater. This time, he directed me to Ryan who was absolutely amazing through the whole process.
5.0. Thank You for your expertise and guidance. Best- josh@platinumvw.com, Manny, Josh, and the team at Platinum were professional,
These cookies track visitors across websites and collect information to provide customized ads. Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . Being such a hands-on owner, he personally logs into the Manager tool to review conversion numbers and track VDP activity.
Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another. I was convinced of an added cost I didn't need. Manny Lucas was the best salesperson I've ever dealt with in all my years. John Grossmann,
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus.
, Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. More. More, Other Employees Tagged:
I wanted a white Taos. general manager / car salesman, Josh Lever is a grade A xxxxxxx. Manny Lucas, Congratulations on your new vehicle! This is the basis for our business. Employee Rating.
Moriah College. Please don't hesitate to reach out if you need anything else.
A very unhappy customer, Good Bye PLatinum and good buy VW. Good luck. We explain to him the sales man didn't know the features of the car during our last test drive but took that as an attack and proceeded to kick us out of the store for calling the sales man a lair. Best- Work. Contact Information Thank you for being a loyal customer, we appreciate your continued business. he also locked the door behind us. . When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. I have purchased 9 vehicles from Platinum Volkswagon. - 5:00 PM, Wednesday
Manny Lucas, Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. 7:30 AM
Promised delivery 90-120 days.
Leandro Rodrigues, Thank you so much for choosing Platinum Volkswagen! 1.8/5 Josh has 1 job listed on their profile. Thanks again for choosing Platinum Volkswagen!
We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. Highly recommend Ryan and Platinum!
You will feel like you are working with family, in a good way! Working with Ryan was a really excellent experience. What a rude thing to say to
They are not worth spending your hard earned money at! , Rick ! As one of the worlds leading automobile manufacturers and the largest carmaker in Europe, Volkswagen continues to lead advancements in the Auto Industry. More, Other Employees Tagged:
Upstart Auto Retail helps bridge these worlds through a comprehensive platform that keeps the customer experience consistent from start to finish. Very happy with the car and with chosing Platin. You serviced your car and went home to find all of the sudden your Uber screen was cracked. time to explain every step of the leasing process and everything about the car I leased. Everyone was friendly and helpful from sales to billing to service.
Josh Lever the owner provided the worst experience have ever had a dealership. Online shopping and purchase behaviors have redefined the consumer experience so much that its now become an expectation across other industries, including auto, said Michia Rohrssen, GM of Upstart Auto Retail. 1 follower 1 connection
Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Everyone was friendly and considerate. knowledgeable, flexible, & courteous. We appreciate your business and hope to see you again soon! The owner, Josh, only sells cars by condescending and berating his customers until they're so bewildered they'll just sign anything to get away from him. Congrats on your new purchase, and let us know if we can be of any more assistance! Volkswagen's ID-4 electric vehicle was introduced a couple of years ago. 7:30 AM
Josh Lever the owner provided the worst experience have ever had a . Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer. This continuity gives salespeople more insight when car buyers walk into the dealership and creates a much more satisfying customer experiencefrom the initial contact, to structuring an offer, to presenting finance and insurance products. Manny Lucas was the best salesperson I've ever dealt with in all my years. I gladly recommend the team at BAYSIDE VW! Reliable, fast and efficient service. Then came the real truth that you had been to Bayside and were quoted a number that we were happy to match after about 30 minutes and after closing time. Manny answered any questions I had and made sure everything went smoothly. By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. My salesperson as well as the sales manager and finance person were terrific.
Joshua Lever Paralegal Team Leader and LLM International Sports Law student Due to the COVID-19 situation, some dealerships have modified their operating hours or locations we recommend calling the dealership prior to visiting. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. , Bill Q, Thank you, Aleksandra! Don't trust Josh a d platinum vw. I have just leased my third Tiguan from Platinum , and have had a totally unreal , bizarre experience .