If it's for your home account visit BT for the home. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Or ring us on : 0800 672 331 Register a complaint Contact We're here to keep your teams connected as the trusted partner of businesses around the globe. That looks like a residential order number rather than a Maybe there's a problem with your order. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. This means no annoying lag or delays. business The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. This will involve a complete review of your complaint to make sure nothing has been missed. If you need to write to us, please check the back of your bill for the right address to use. Complete account control at your fingertips. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Whether you run a small or larger business, we have a BTnet solution for you. A business leased line, on the other hand, is a dedicated line just for you. The BT Broadband forum is filled with useful information and questions asked by other customers. Fix Problems and faults Contact Chat, phone, or email Contact us about. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. So you get the same service, and it could save you time too. Data privacy and security practices may vary based on your use, region, and age. Download it now and use your device to be totally on top of things: View, pay, and download your bills. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Our insights and events hub is your go-to destination for help and advice on the future of your business. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. All day, every day. Discover solutions that are built for your business, whatever you do. The Phone Book ; The Phone Book Find a Business. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. You need your order reference number. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. As your business grows, the demands on your internet connection grow too. Small and medium businesses Got up to 250 employees? Make sure you're always connected with mobile, broadband, phone systems and more. If you need help quickly, use the other contact options. Rest assured that your call is really important . Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. When you run the tests online, well ask you simple questions, and let you know how well put things right. track your order here. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Its quick, easy and available 24/7. Here's how we'll help put things right. WhatsApp us, The quickest and easiest way to contact us. Create an account Are you an EE Mobile customer? Necessary to provide basic functions of the website such as page navigation. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Dont miss our hassle-free ways to help yourself. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! We know that the internet is key to your business, and downtime means lost revenue. Dont miss our hassle-free ways to help yourself. Your order number will look like one of these. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Make sure youre always connected with mobile, broadband, phone systems and more. Well need your site address and postcode, and an overview of what youll be using your connection for. We aim to respond to your email within 48 hours - excluding weekends. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Monday - Friday. Using Wi-Fi that doesnt drop. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. If you want to track a home order, click the button below. We are processing your online one. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Got up to 250 employees? It was ten times as fast for half the price. You can do lots of things without picking up the phone. The BT phone number and IVR options are available in the table below. If you need help quickly, use the other contact options. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Tavis House London WC1H 9NA | 020 7820 6770 . BT Business App Save time, manage your account, and check your services at your fingertips Get a 200Mbps leased line for 299/month (ex VAT). BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. When you have team members working from different locations, a connection you can rely on is more important than ever. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. 0330-123-4567 from a mobile Heres how well help put things right. By continuing to browse, you accept the use of cookies. We have a range of ways to get in touch for new and existing customers. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Price subject to survey and location. Discover solutions that are built for your business, whatever you do. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. There are no limits to what people can do when they connect. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Report a fault online to put things right. Search The Phone Book from BT to find contact details of businesses across the UK. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Phone line not working properly? New BTnet EAD customers only. Representative Office. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Contact BT Business. If you have a complaint about BT, there are several ways in which you can make a BT complaint. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Free from UK landlines. We needed to save money for the good of the Gosport and Fareham Academy Trust. It's a little bit too early to track your order yet. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Subject to credit check, business registration and a 5-year minimum term. The developer provided this information and may update it over time. Try contacting support if you still can't More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Its consistent, reliable connectivity for your business. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Report a fault online to put things right. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. You need your billing account number. Best if you're on your mobile. WhatsApp us, The quickest and easiest way to contact us. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Location. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. When you have a broadband connection, you share your bandwidth with others. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Requesting a copy bill Check service status I understand that any big company has large numbers of employees. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Lessons BT Business Teach Us If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Choosing a BT phone number or contact method is important to get a better customer service experience. Another great way to contact BT without calling is to use the BT live chat service. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Cookies used for marketing and advertising purposes. Monday - Saturday08:00 - 18:00Free from UK landlines. This is just a tiny fraction of the information contained on BT Business' contact page! We aim to fix any faults within five hours day, night, or weekends. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. The solutions we sell are integral to modern life. Search The Phone Book from BT to find contact details of businesses across the UK. In some cases, BT might need a little time to investigate your complaint and find the best course of action. When people connect, there's no limit to the good they can do. You can do lots of things without picking up the phone. Mobile costs may vary. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Get answers to all your questions here. Get a BT ultrafast fibre broadband deal today and bundle your TV. Discover SME solutions View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips.
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