Petro served my tenant. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. $60K-$65K Per Year (Employer est.) That's the Petro promise. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. I had to call every time to get it. Petro has always been dependable. I have to give a star and giving this company one is is way too much. Stewart (Tech #756) was great! It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. I signed up for oil delivery in December as a new customer. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Petro Home Services. Well its now been 24 hours later and several phones later with no email with my receipt. 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While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. I was told what the payment would be based on what I had used in oil the previous year. Get buying tips about Utility Companies delivered to your inbox. BBB accredited since 8/21/2019. Exceeded my expectations! First time home buyer, first time using oil boiler based baseboard heating. BEWARE. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. They are definitely over priced even when you're locked into a contract with them. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Well start sending you the news you need delivered straight to you. I am on my 3rd day with no heat or hot water with pneumonia. I called them first because some neighbors use Petro and are generally happy. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. The finished basement smell terrible as well. We value your privacy. Enjoy reading our tips and recommendations. fix it quickly, which we really appreciated with outside temperatures so low. Service Technician. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. No, Petro Home Services does not offer eco-friendly accreditations. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. I was instead met with rude remarks and no solution. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. We offer everything from home safety to energy saving tips. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Petro is the best. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. This was the ceiling price we were quoted in summer 2022. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. They need to have a more competitive price. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Petro also owns Meenan, Champion and Griffith. Star Gas Partners, L.P. It is now 7:01 PM and I am still waiting for them to show up. However, each month marked subtle changes to the price a consumer will pay. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year So if Vincent shows up just know everything will be okay. BBB reports on known marketplace practices. heating & air conditioning/hvac, plumbing, heating oil companies. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). But they had done very good work up to that point so i just paid them. Clear price gouging. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Ran out of heating oil in new home on a Sunday in December. Petro Service Limited is pleased to welcome K.W. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. I called 800-645-4328 but not working number. I use and would recommend them to anyone. I am very confused given I was put on a payment plan that was meant to cover a year. It went well. How could it be ok before and then not after. BBB is here to help. I am very happy I chose Petro Home Services. Data Provided by Refinitiv. We value your privacy. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. A discussion about the tax policy because it was a permanent fixture not a repair. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. When autocomplete results are available use up and down arrows to review and enter to select. Where are the petrol stations owned by Shell? Thank you, you have successfully subscribed to our newsletter! Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Rude representatives refused to provide supervisors' contact info. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. . Not only was he courteous and very knowledgeable about the problem, but he was also able to When autocomplete results are available use up and down arrows to review and enter to select. Do all research and the reviews you are seeing is all real. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. Save the money with fuel and hire technician for service when needed. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Star Gas Partners LP said that another reason for Petro's financial difficulties . (800) 645-4328 Want a quote from this business? K.W. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Snaps (money) on the petro(l) (gasoline). Petro Holdings, Inc. operates as a holding company. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. DON'T USE Petro. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us I used Petro Home Services to install two toilets. service and support that you can rely on in any weather! According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. We have service plans, equipment installation and repair services to meet your needs. Jeff Woosnam We use cookies to ensure that we give you the best experience on our website. Natural gas services: use natural gas in your home? Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Need to find a different location? Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . I am told someone will have to call me to do this. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Home heating oil and propane services. It was an electrical connection that was causing my lack of heat. I have not heard from him yet. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Be the first one to find this review helpful. I did notice that if you were more than 60 days late then they hold your oil for ransom. For example, in February, the cost was $3.20, and in October, it was only $2.90. Talked to them on the phone (twice). They're reliable. Couldn't ask for more. All Rights Reserved. I left them in December and went with another energy group. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. When autocomplete results are available use up and down arrows to review and enter to select. This company tells you everything that makes one feel using this company will be the right choice. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. I would never use them in the future. STAR GAS ANNOUNCES SEVEN ACQUISITIONS The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Love that Petro has great people working for them. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. For more information about reviews on ConsumerAffairs.com please visit our 11/27/2018. Unsubscribe easily. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. are looking for before you even pick up the phone. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. Called later to let me know they were not coming. BBB Business Profiles are subject to change at any time. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Our experts make it their mission to understand your home and the people in it. They called at 2 and said they couldn't make it. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. THEY'RE BAD BUSINESS!! *Some services may not be available in all areas. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. No, Petro Home Services does not offer a senior discount. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Had our heat back in no time. Home heating oil equipment and services to help you save. from Massachusetts to Virginia. $6.509 / gallon for #2 oil. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. Find your local office: See what services and offers are available in your area. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Total repair was diagnosed and fixed quickly. Love their staff. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Air conditioning services and equipment to keep you cool. Talking with the customer rep her best response was their oil is SUPERIOR than most company. All backed by around-the-clock Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. PERIOD. Find your local office: See what services and offers are available in your area. I emailed to the email address appeared on the new customer solicitation letter. As a matter of policy, BBB does not endorse any product, service or business. Why does my dog like to lay on my side of the bed? I also was given a $125 credit as a new customer. Was told the tech would be out to today. They are constantly breaking appointments, One appointment was from 8-12. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Petro staff is always courteous, professional and does the job right the first time. Their delivery was on time. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Petro Home Services is America's #1 home heating oil and total comfort services provider. Fixed everything, explained how to use system. We have a business with several properties. Unacceptable. If you continue to use this site we will assume that you are happy with it. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Deliveries are automatic and we never run out of fuel. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. They also charged me tax and i had to fight them on that. Our experts make it their mission to understand your home and the people in it. 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Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Its location on this page may change next time you visit. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. They arrived on time and performed great. Service call was under contract so no charge for the call. There are many local companies out there does that. 2023 Petro Home Services. I will never call them ever again. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. Get oil when you need them without contract. indoor air quality, and more to improve your lifestyle. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business International Association of Better Business Bureaus. Category heating & air conditioning/hvac, heating . Did not rush. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Put $0 down on the latest energy-efficient systems. Founded 1903 With Angi since July 2012. Petroleum Services Ltd. joined the Petroservice team in August 2019. This company want to charge for everything. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Petro Home Services is currently rated 4.6 overall out of 5. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. They were competitive in cost and did an excellent job. I have fairly new furnace. 7 Where are the petrol stations owned by Shell? We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Don't renew your contract with Petro. Deliveries are automatic and we never run out of fuel. Services, Home & Commercial Services, Emergency Services. They called at 2:30, said they had one stop before me and would be here around 3:30. . Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Petro sells you a worthless service contract. However, oil kept leaking from the boiler since his "repair" 3 months ago. Would be there on Tuesday, cancelled again. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Unsubscribe at any time. Woodbury, NY Easy Apply 19d. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I used Petro Heating and Air Conditioning Services to fix something. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. time, or property do not do business with Petro. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Disclaimer. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months.
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