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This button does not work with screen readers. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Seat allocation will depend on how you present yourself. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Clear All. Updated 22/09/2020 10.07 AM (BST). Up to 5 You can email the site owner to let them know you were blocked. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit 01, 02 and 03 numbers are included in allowances else geographic rate. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. If offered, we ask that you politely decline. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Note: there is no dedicated bag drop desk for staff passengers. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Claim baggage-related expenses or compensation. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Email: ba.1.museum@ba.com You'll need your staff number/user ID and a BSAFE password to log into this system. Lorem ipsum dolor sit, amet consectetur adipisicing elit. British Airways employs 26,533 employees. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. You should return to the area to check the screens for acceptance. You may also receive a text message if you have registered your mobile/cell number. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Screen Reader users press Enter to select a Filter by product. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Write to us. How can I stop them expiring? Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Please contact your travel agent directly to discuss your booking. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. The airport pair on your coupon must match the flight on which you wish to travel. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Please have your booking reference ready when you call. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. How can I correct a mistake with one of the names in my booking? Request duplicate receipts, proof of travel and other insurance documents You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. IT Department. What ways can I check in? When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Fly the World (Staff Travel). Filter. Please include your flight details or booking reference if you have an existing booking. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. All flight and holiday reservation queries are dealt with by BA. Your booking reference consists of a combination of 6 letters and numbers e.g. All other airports: If there is a desk signposted for standby travel, go to that desk. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Continue reading. Passengers without bags should proceed to security. The majority of our calls are managed by British contact centres. A free inside look at company reviews and salaries posted anonymously by employees. Address: www.rsaba.com, Solo Club The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. : To change a booking/action a refund please fax us where a colleague will be happy to help. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. When do my Avios expire? British Airways is back on the hiring road. This site is protected by reCAPTCHA and the Google. Now, we're looking to build on this spirit and passion to make tomorrow . Flying on a stand-by ticket can be challenging. Tell us about something using our online forms. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Full-time, Part-time . We're sorry your travel experience with us didn't meet your expectations. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Amenity bags will not be given to staff who travel in premium cabins. The kiosk will tell you what to do next, so please read the screen carefully. Looking for a particular British Airways employee's phone or email? To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 you have a Case Reference) and are waiting a . When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. 159.65.154.158 Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. 11. Sign up for a free account. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Is there a step-by-step guide I can follow? Loads become available 72hrs before the departure of the flight. Daily, 7am - 11pm: Eastern Standard Time (EST). Calls cost 2,50p per minute plus your phone companys Access Charge. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Please visit our Help centre for more support if you have a question about your booking or flight. Your booking reference consists of a combination of 6 letters and numbers e.g. Report a missing or damaged bag or contents. BA IT Support Centre British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. BA has a dress code which is applied to rebate passengers. Collecting your car If not, please call us. Email: Liaison.1.council@ba.com Heathrow. 2011 BA Clubs Regus 450 Bath Road, Longford. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Telephone: +233 (302) 214 970. . Does my passport need to be valid for a certain length of time after my trip? Please visit our Help centre for more support if you have a question about your booking or flight. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. JIDxxS1 will mean you are eligible to the business class allowance. Please have your booking reference ready when you call. Get contact details including emails and phone numbers The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This will give you your flight status. AB2CD3. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer.