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Guests can relax and enjoy a variety of beauty and spa . She handed us a sheet of paper that had the name and address of the church but not the mass times. Which languages are spoken by the staff at JW Marriott Essex House New York? Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. more. Among the most famous is the Macys Thanksgiving Day Parade. There's a restaurant on site. I have shared your experience with our team. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Taxes and fees that are shown are estimates only. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. Fabulous hotel! I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. A luxury environment where there are always opportunities for professional growth and recognition. Finally our third room was acceptable but we had other problems. Easy grab and go for all the guest at their Club Lounge. laura.burton@marriott.com. Even when open it is the worst breakfast I have ever had at a JW. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Lobby and common areas are very nice. We went to the front desk they gave us another room. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Dinner. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. Please check our partner sites when booking to verify that details are still correct. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. I have shared your experience with our team. Thank you for your wonderful comments, we look forward to your return visit. Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Thank you to the team! Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Stay at this 4.5-star luxury hotel in New York. No surprise that that never happened. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. We mentioned both before we arrived. They hadn't bothered to refill the tissues in the bathroom from the prior guest. The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. She assured me she would get it straight and email me confirmation of my refund. Nearest Airport: LGA, JFK, EWR. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. At $1000/night peak rate, you could at least upgrade the shower. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. For a special occasion, indulge in our rooms with terraces overlooking Central Park. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Do not park at the hotel. This room was like an icebox box - literally. What food & drink options are available at JW Marriott Essex House New York? Modern take on an American steakhouse serving up killer steaks and fresh seafood. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews The rooms are nice sized with furnishings that are a bit dated. more. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. Valet parking only. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Stay way. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Feb 15, 2023 fraserc907. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. We were told other guests were being allowed to checkout later Thats great but what about other guests. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. & Some suite categories have separate showers and soaking tubs. Bathroom small but functional. We stayed at this hotel in January and had a great stay. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. I expected location and the building itself to be wonderful. Thank you for staying with us and for the feedback! This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! There, you're likely to see a mix of business travelers and vacationing families. Starts and ends in the lobby. Speaking of the menu, the food was absolutely delicious. My 2 night stay at JW Essex House exceeded all expectations. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Restaurant with limited menu (no soup at all). Thank you!!! The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. What are some of the property amenities at JW Marriott Essex House New York? This July was horrendous. Staff was superb, as was the stay. Added another point because the staff was very friendly. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. There was a covid breakfast at no additional charge. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. My friend was one of the top 10 heroes being honored. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. Claim your listing for free to respond to reviews, update your profile and much more. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. Pre pandemic we traveled extensively. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space We still do have our Marriott platinum status. This hotel has a great view of Central Park from almost any floor. The temperature would not go above 63. The only other time I had that experience was at Ritz Carlton Cancun. We were given a room after a long flight that had been flooded the night before. Looking forward to staying at this hotel againVery SOON! No oversized vehicles. Where are corporate standards? We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. We still do have our Marriott platinum status. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC.