I never had a problem sending pictures and video by Message+ over WiFi before, in fact it was faster. Hopefully I can help. Same with iPhone. (Upon First opening the app it will prompt you with a blue bar at the bottom of the screen. User account menu. I am unable to send MMS over my WIFI which is 5G (Airbridge). My family all has iPhones and I just recently noticed that we cannot send or receive MMS messages when both LTE data and WiFi are enabled. If I disable WiFi calling while at home, I get 1 or 2 bars, maybe, and no data connection ( LTE or 3G), and am often not able to make or receive calls. I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). The signal display shows about 1/3 to 1/2 of the triangle, depending on where I am (no bars, its the continuous triangle). I have read several posts in other topics about Sprint having issues with Androids and sending/receiving MMS messages over WIFI. For some reason you cannot send mms over WiFi unless its Google Messages, or iMessage. I have a LG G4 with WIFI calling turned on - it will do voice and text SMS, but MMS will not work over the WIFI on that phone - many discussions with support and I was told that it varies from device to device as to whether the MMS will work or not. Some kind of update went out about a week or two ago and the text app I'd been using stopped allowing MMS over WiFi. But when a user migrates from Apple to Android, and tries to send/receive a MMS (pic text, group text, etc) the data channel path is "stuck" trying to send your MMS via Apple, which no longer has a path to your iPhone. SMS Messages are unaffected. Our Community is BACK!! I've restarted my phone, confirmed that mobile data is on, have switch to cellular data when Wi-Fi is unstable enabled. SP • T-Mobile. T-Mo $ 15 ... Hotspot Included. Sprint 4G LTE APN Settings 2020. BUT I don't know if it works in all apps. I recently switched from a Galaxy Note 3 to a Galaxy S7 Refine. no worries. However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. I cannot send them over 4g or wifi. I am unsure why this is the case. Hotspot Add On. if not i would recommend trying the Google Messages app out. Prl and profile all updated. They obviously have no intention of fixing it. I had no problems after that. I hope you were able to get your MMS working! I have a Samsung Galaxy Note10+. MMS over WiFi. Were you able to try the troubleshooting steps provided above by JayRizzo? Log in sign up. I've updated my profile, prl and done a soft reset. I'm pretty sure Google Fi is still in Beta for iPhones and other phones that are not "designed" for Fi. However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. Mine is set to Sprint and when you tap it, the MMSC should read: A Sprint Representative also told me to view ##DATA# (##3282#) and click View > MMSC where the URL should also be the same as above. As far as this device not supporting wifi calling, it's been working, and I was told in the Sprint store where I bought it, that it was supposed to support calling plus. I'll see ya there. Thanks for your help. Si vous tentez d’envoyer des MMS collectifs sur un iPhone, accédez à Réglages > Messages et activez l’option Service MMS. From everything I've read this is a known issue and effects everything from the S8 up since OneUI and Pie were rolled out. Vous devez avoir souscrit à un forfait comprenant des données cellulaires pour utiliser les MMS. so after doing much testing with Google message app, I found that it also exhibits the same issue as Samsungs default messaging app and fails to send MMS messages after a period of time after a restart. I had the same issue with my Sprint phone that I brought to T-Mobile. Let's go over to a private message so I can check coverage and see if maybe there is a tower down around you. When connected to WiFi, I couldn't send or receive MMS messages or participate in Group Chats. It is a Galaxy J7 Refine. Are you using a stored contact? My latest attempt was at Michigan Ave and Erie Ave 60611. I use the default app that came with the phone but will update after trying out the Google message app to see if anything changes. Sprint 4G. But sending a group text or a pic is a basic phone function, so I don't really understand her explanation. Any suggestions or known fixes? I can still send/receive MMS when WIFi is disabled. If you are an iPhone as well as a sprint mobile user and want to install APN settings in your iPhone to enjoy the MMS and internet services, then there is a different method for iPhone to install APN settings. Press question mark to learn the rest of the keyboard shortcuts. MMS CAN use WiFi, even easier if WiFi Calling is enabled since a tunnel exist on the handset but the effort to correct how it does this as things evolved never happened so it was found easier to ignore and say it's normal... Hopefully Sprint and OEM will address it. I reprovisioned and am having same issue. For Android, text (SMS) messages are sent over voice channel and usually no issues with send/receive. Check your inbox and reply to the private message that I just sent you. Not supported in: Australia, China, Cuba, North Korea, India, Iran, Singapore, Sudan and Syria. 5G. Here is the fix: STEP 1: Download Textra. have you tried using a different texting app in case its more an app limitation/issue? This have anything to do with networks moving over to TMobile? It doesn't matter if use my 2.4ghz WiFi network, or my 5g one or random hotspots out and about, and I have enabled the developer menu and set it to keep cell data on when connected to WiFi. If the phone determines the current conditions of the Wi-Fi network do not adequately support the call then it will be placed over the cellular network. I just switched to sprint and purchased a new Android SmartPhone. Hey sydchris0626! Close. I've been with AT&T for over 15 years and after one of the updates some time back none of the phones in my household can send or receive MMS messages with wifi on. Browse over to the Apple deregister page to de-activate iMessages. *********************************************************, Please click here to search the Active Community. I get the same error messages when I try to send a mms to myself, so it does not send and therefore I don't receive it. r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. Go to Settings > Phone > WiFi Calling. I also de-registered my number from imessages. I've updated my profile, prl and done a soft reset. I have this issue no matter what router I am connected to, whether it be my home, work, at a bar, sisters house, etc. I have RCS enabled - problem being, none of my friends use it (all iPhone users or if they use Android, use a different text app.) When WiFi is turned off our phones will send and receive MMS using LTE just fine. Sprint Product Ambassador and Sprint employee --. Boost phones can't be activated with Sprint, but select Sprint phones can be activated with Boost. 1. I have to turn off WiFi and use 4G signal for them to send. I went to the sprint store today, and the worker told me its because you can't use the internet and phone at the same time, like you can't for calling. For Sprint legacy plans such as SERO, the Sprint Sanyo Incognito still works. When I'm on WiFi, I cannot download MMS messages, at all. I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). Sprint 4G LTE APN Settings for Android. Let me ask you a few questions, do you get any errors when trying to send the message? My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. carrier services app is fully up to date in your phone? I was disappointed when realizing that MMS picture messages would not send over WiFi natively. I'd like to take a look at your account settings, please respond to the private message I sent you. For CDMA it depends on your phone, some can use MMS over WiFi, others can't using the default texting app. But whenever in on WiFi (Home or Work) my pictures will not send. I cannot go to the message, and tap download as that does nothing. APN: cinet.spcs: MMS proxy: 68.28.31.7: MMS port: 80: Android iOS Windows BlackBerry. Minutes Unlimited. I cannot receive incoming text messages Having Voice over Data turned on or off doesn't affect the issue. When I turn off Wifi, i get the messages instantly. Hi, I'm a Sprint employee and Product Ambassador for the Galaxy S8/S8+...and former iPhone user. Please click here to search the Active Community. Textra has an option to prefer WiFi for MMS, and when they incorporated that change in June 2013, they specifically called Sprint out as an example of a carrier that supports MMS over WiFi. Hey there Arrrrghb! Look up your device information. It works fine everywhere else. the error I get is "multimedia messages not supported by network" followed by "server response error". Sprint APN Settings iPhone. These settings are easy to install. They said yes i will be able to. About a month ago I lost the ability to send and receive MMS when WiFi is turned on. Press Add on right top corner. It's 100% fixable. I have a Pixel 3 using the stock Messages. How many service bars does your phone usually displays? Posted by 1 year ago. You can use Textra to get MMS over WiFi on CDMA, it should work with GSM phones also. Go to Settings Connections Mobile networks Access Point Names of your Android. I cannot send them over 4g or wifi. It works fine when you use cellular data, though. May I please have some of the cross streets and ZIP code? My Samsung S8 Plus will not send text messages while at my home. Les MMS ne fonctionnent pas si vous n'avez qu'une connexion Wi-Fi. I just switched to Sprint 2 days ago, going from a Virgin Mobile iphone5s to the gs8. this is frustrating when trying to communicate via texts. Thanks for your response. Workarounds exist they can implement in … Samsung usually uses their own messaging app...easiest way to rule out if its a issue with the phone that came in at some point or the app itself. I believe so. Those are in Chicago and I travel throughout them frequently, it would be impossible to say one single cross street. I have data on and can see that I am connected to both a wi-fi and VZW data connection; however, cannot send MMS messages. I have tried many different locations, mostly within the 60640 and 60611 zip codes. Hotspot Unlimited. I am using a stored number and it is the 10 digit number. Problem #2: Galaxy S8 Plus won’t send MMS when connected to wifi. Archived. Unfortunately Sprint doesn't follow standards, so that doesn't work on their network. Verify iPhone is using iOS 8.3 or later. at random the downloaded messages will show up, but not usually when I click download. They fail every time. Texts Visual VM Visual VM MMS MMS WiFi Calling WiFi Calling VoLTE VoLTE 5G Access 5G Access. When in Wi-Fi Calling mode and the "Sprint Wi-Fi" appears, the call will first be attempted over Wi-Fi. If not then reply back and one of our awesome CARE reps will dive in deeper. STEP 2: Set Textra as the Default SMS/MMS application. That *should* fix your issue. I have seem some posts online about needing to change the APN, but those options are greyed out on a stock phone, and I shouldn't have to root a phone just to get basic functionality working. Let's take a look and see how's the phone provisioning. I switched to Android messages and have been trying to fix this issue. I've Switched to sprint about a month ago and when I switced I asked them if I will be able to send and receive MMS over wifi because my house is a dead zone. Then try sending your self a picture message. Sprint. This issue MAY be related to how iMessage handles text messages over the data channel and routing through Apple. This device does not support WIFI calling or Calling Plus. I have the same issue with My Samsung J7 Refine and find that when messages are sent to me I cannot download, or when I send MMS messages they fail when I am on wifi. Even if mobile data is still on, it won't send. For Boost, the Boost Sanyo Incognito works as well. There are where I live gets spotty cellular signal at best, so I typically have to rely on WiFi calling to be able to place or make calls. Additionally, if the call starts on Wi-Fi and transitions to LTE, the label will return to only show “Sprint.” Example, if I send an mms to my buddy on the s20 Ult, he has to be using a device that has Googles new features built into the Messages app. Sprint 4G LTE APN Settings for Android, iPhone, iOS, Windows and Blackberry. Are you using the recipient's 10-digit phone number when sending it? I created this out of frustration after jumping between all the major messaging apps and not being fully … Samsung Galaxy S8 using Android messaging. I was just wondering, does Google Fi has any intentions to eventually support MMS and group messaging over WiFi on iPhones? I am unable to send MMS when connected to wifi. Arrrrghb, thanks for replying. If I disable the wifi feature and goto network service only all works as it should but I start to eat into my data plan which comes quite close at the end of the month. Turn the service on and follow the prompts. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. Et c'était bien, parce que les autres applications ne se lançaient pas et tout se coupait tout seul. Guess I will be taking up my issue with a Sprint technician. Yup, this is true due to configuration and parameters Samsung AND Sprint are using. This is a PUBLIC ARCHIVE board, all artciles are read only. MMS over WiFi. Hotspot No. You only need to follow the below instruction. Enable it in the settings, along with the T-Mobile WiFi fix. Most likely intentional to force you to use their data. Wanted to make sure I was looking at the right device. But I really do appreciate your suggestions. The APN does not need to be changed, as that information is programmed in the SIM card automatically. If … Access Roaming Roaming Intl Calling Intl Calling Intl Calling Intl Data Intl Data Intl Data Group Savings Group Savings eSIM eSIM. Sprint 4G APN Settings. My buddy has to be using an iPhone when I send him mms from … unless I am on 3g. Arrrrghb, please try to send a test multimedia message to your own 10-digit number and please let me know if you are able to successfully send it and receive it. Android 5.0 implemented a standard MMS API that allows MMS over WIFI. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. after a complete restart of the phone, I can hit resend on the MMS failed messages and after some time it will complete the send. 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