As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. Thanks Baldrick1 for your advice and the steps to go through. on 15-01-2019 Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. Registered, in England No. 22h41. Web admin interface of the BT Smart Hub 2 router. Turn everything off. To create an entry, click on the button called Create a new port forwarding rule. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Things are slightly different for the Smart Hub 2. It only takes a few minutes. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. There are two ways to get hold of a BT router. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Keep device and cables out of young children's reach. Recommended - Our free program will setup a static IP address for you. Summary of Contents for BT Smart Hub 2. From the Hub Manager, click on Advanced Settings, then Wireless. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. >. 25-08-2022 Click the Save button at the top of the page to apply these changes when you are completely finished. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. on 08:45 AM. I have a BTB Smart Hub 1 which is fairly similar. Forward Ports on Your Router for Mortal Kombat 11. Update - 7th May 2021: BT have issued a new statement: To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. We think that forwarding a port should be easy. Not all routers are the same. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. to only have 1 SSID. The default setting is to merge the two together so you see only one network name. 2 users liked/thanked this post: After this procedure I released and renewed my DHCP address by going into a command prompt and typing: Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. It's free and takes less than a minute to check and compare. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. But you do have the option to leave the bands synchronised. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? As I said though, there isnt that option or Id have chosen it! How do I assign multiple Static IP addresses on the Smart Hub. Thanks so much for any help. 26-08-2022 In the Protocol dropdown box, select the protocol type of the ports you are forwarding. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. socket if it's safe to do so and contact our helpdesk. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. 20h31, 15-01-2019 Security type Set the security level for your Hub's wireless connection -. 03-08-2019 Navigate to the Port Forwarding section in your BT Smart Hub 2 router. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Save. 16-01-2019 13-04-2021 I recommend separating them as some devices dont work when they are in sync. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. It's odd because after a full reset both bands DO have the same BT network name. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). No, you dont need to separate the bands if you would rather leave them synchronised. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. Make sure that your computer is. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Don't let poor connections slow you down. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. WPA2 - the default setting (we strongly recommend you use this). Keep area ventilated (i.e. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. How do I change my Smart Hub's wireless settings? Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. don't put in cupboards or, behind sofas) and don't block any vents with objects. If the username or password did not work check out our Default BT Router Passwords page. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! The work to change this especially on Linux is horrendous. You can switch the Hubs DHCP server on and off. (If I have helped you in any way please click the thumbs up. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. 15-01-2019 No problem, I think it a lot of money for a modem/router anyway. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN By continuing, you agree to our cookies policy. But I have it working on my home network now. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. 22h35, on Im going to get a hub 6 for the same issues with the rubbish plusnet router. And save settings by pressing "Apply" button. When enabled, the Hub will lease IP addresses automatically when your devices connect. 13-04-2021 If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Sometimes you need to unblock some of these connections so you can run a game or application. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Find the Port Forwarding section of your router. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Click on either of those tabs and you'll be asked to enter the router's admin password. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Click on the button that says Show IP Address. Find the Advanced Settings button located near the bottom right of the screen and click it. But to get back to default settings, I had to do a factory reset! You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). How to Open a Port in Your Router for Gran Turismo 7. California Residents: Prop 65 WARNING. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Log in to your BT Smart Hub 2 router. Set up a static IP address in the device that you are forwarding a port to. A regular mistake made is to plug the DSL cable in before instructed. How do I view the devices connected to my Smart Hub? But it's all a bit beyond my ken! WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. It is mains powered and requires a mains socket nearby. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Theres no need to worry though, as its a pretty simple process. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. The setting procedure for the Smarthub and Smarthub 2 are the same. Opening Ports for Splitgate using Your Router. To add the forward, find the Add icon located near the right of the screen and click on it. on No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. You should see a box similar to the one shown below. It seems that it was only for the first connection that it needed to be in mode 3. This will open the Hub Manager, Enter the admin password. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. You might also want to take a look at this guide to broadband router settings. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. Not anymore. How do I change my Smart Hub's wireless settings? This topic was automatically closed 21 days after the last reply. 2 - Activate the DHCP on Pi-hole 2 users liked/thanked this post: 05:37 PM. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Switch off your electric. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Dust with a soft dry cloth; don't use water or solvent. Perhaps Im due an update, well see. Do I just need to amend the email address to the JL suffix or is there more to do please? I suggest you start a new thread asking specifically for a way to use 5 static IPs. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. I've just noticed an error. Go ahead and create a Port Forwarding entry. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Black Ops IV ping times can be significantly improved by setting up a port forward. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Let's take a look at the legacy BT routers that are still capable of getting you online. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Where can I view the status of my Smart Hub? Thanks@Baldrick1! With BT access controls you can manage how your device accesses the internet during certain times of the day. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Open up whichever internet browser that you are comfortable with. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. I changed the setting to OFF and the issue was solved. Testing WPA-Auto - if you're having problems connecting older devices. Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). ipconfig /renew. The hub will be locked to telephone line use only. Ask questions and share tips with other people 24 hours a day. 20h48, on Is Complete Wi-Fi only compatible with Smart Hub 2? Then click on Advanced Settings. Maybe I am due a software update sometime. Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. Choose BT Access Control from the options. The Smart Hub 2 is the latest addition to BT's range of routers. Next, connect the mains plug together (it comes in two parts). Port forwarding is literally forwarding a port from the internet to your home network. Port Forwarding for Call of Duty: Black Ops IIII. Only change it if you're having connection problems with your device. Don't try to open your devices or power adapters. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it).
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