Purchased a Kenmore Elite 3 Door 9/14/17. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. At these prices augh. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. All purchased at Sears. I will never buy another LG product or recommend it to anyone. I'm being told the compressor is on back order so it could be a while. Now in under 2 years the compressor failed according to the technician and parts are on order. Kenmore/ LG needs to be responsible for replacing these refrigerators. This appliance was manufactured by LG. Sears has TERRIBLE customer service. I never received a recall notice or anything. The compressor is not running. I then called into LG trying to explain what is going on and the woman hung up on me. After several attempts I finally got in touch with Sears Home Repair. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. He suggested we get in touch with LG and have them come and check it out. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. (83 pages) Refrigerator Kenmore 795.7212 Use & Care Manual. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The fridge is just 6 months old, still under LG warranty. This 10 day wait was supposed to be and "expedited" appointment. Compact Refrigerator. sears is junk. Model #LFX2595OTT. We purchased our Kenmore Elite 75043 24 cu. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Kenmore do warranty for only one year because they know that they are going to stop working. Not covered under the warranty which is good for 1 year. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Without a refrigerator for a month???? All said same thing, going to cost 600 to 800 for repairs. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. They must pay!!!! It has a tube heater, but you can't get to it. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Is there a recall on LG FC75LBNA refrigerator compressor. External Dimensions. It will take a week for tech to look at the compressor. I have not been able to get a Sears person out to fix until the 28th! I will not ever purchase another Kenmore product. I thought we shopped and bought a product to last and had good reviews. We have basic fridges 20-30 years old in the break rooms at work! Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. New Unit now not working! The following Monday we waited for the repair man for most of the day. If you have had a similar experience. model 795.73167.610 quit cooling on 8-30-21. Challenge is that the soonest the repair people can come is in 16 days! Sears, LG Refrigerator with a Kenmor Elite badge on the right door. I would have thought that a (formerly) good company would stand behind their product. Good times. (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. Aug 31, 2016 has just failed to cool on July 9th, 2019. I call the warranty who sent out a part and told me a repairman would contact me. The ice maker stopped working; fridge is no longer cooling. The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. If there is class action, what do we need to be part of it? I pulled off the back cover and it has an LG compressor. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. That we should purchase a new refrigerator. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Sears repairman said it was the compressor. Within 2 years, one of the bottom drawers was cracked. Unfortunately, they are the only certified techs in our area.seriously?? How is this company allowed to stay in business? The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. I found out from Sears Home Appliance guy that it is the compressor. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. How ever it is now useless. In addition to a small freezer we had to go out last night to purchase a small refrigerator. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. The freezer has stopped working. We had no problems with it until January 2022. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. LG wants to pass along the fault to the place of purchase. VERY limited income. In 2016. Sears said sorry, no warranty. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. ft. went to work the next morning, only to come home to water all over the floor from the ice melting in door. I then replaced water filter and air filter thing maybe a sensor tripped. HELP. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. Lg said we had to contact Sears. It is just ridiculous how much I have had to go through to get a technician. I paid $3500 for this refrigerator. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I called the automated system to schedule a technician to come to our home. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. Apparently this is a fridge built by LG for Kenmore. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . Makes also a loud humming sound and sometimes a pop sound. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. Freezer and Refrigerator quit keeping product cold. If there is a class action suite against LG refrigerator please notify me. Tech put his hand on the compressor and said it was way too hot. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Plus I lost 250.00 worth of food. There are plenty of other folks who could use to be in on it from what I have read. For more information on recalled products, visit www.recalls.gov. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Compact Refrigerator - Stainless Steel. Refrigerator stopped working March 2020. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. No help has been offered to reimburse us for the cooler or the ice. My fridge still had all the plastic on all the drawers as it had not been used. I still have the paper affixed to the inside of the fridge. Do these big companies even care? Single Ice Maker. We lost over $200 worth of food when Refrig quit. In the past every appliance, tools came from Sears. LG model LFX29927ST. Our appointment time was between 1pm and 5pm. How can I get in on this lawsuit. Received the complete run around dance from Sears Kenmore. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. We paid 3rd party to come and install parts and the new compressor was dead!! Another year later and we are having the same issue. He told me to join the lawsuit and get my money back for the LG fridge. Found out it only had a One Year warranty! I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I purchased Kenmore elite french doors freezer on bottom. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. Model Number: 21Cu.Ft. Then they kept switching me from one department to another without resolution. Been going back and forth with Sears but basically I out almost $1000. This makes it he second one I have bought in the past 10 years. He removed the drawer, used a hairdryer to melt the ice. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). Where is the circuit board? The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. I was told there is a new condenser for this but unfortunately only good for about 8 months. We are saving for new appliances, it's like trying to save for an old used car. This one will cost about $1600 to replace the compressor. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. There is a class action lawsuit inquiry that everyone needs to sign up for. The unit went out last week. same problem. Not cooling and food went bad. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Total bill would be 812.00. Refrigerators should last more then 2 yrs. It just now quit cooling. I bought an LG refrigerator about 4 years ago, today the compressor died. I purchase a Kenmore Elite refrigerator in 2016. Kenmore 94283 4.3 cu. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. My repair guy told me there was a civil lawsuit going on. I think they knew exactly what was going on and I am ready to fight for what I think is right. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. replaced the compressor and $959 dollars later it started to cool down again. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. ft. We didn't have him fix it and then read that my compressor has a 10 year warranty. The parts are still on back order and now the freezer quit. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. My husband can't fix it. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. After leaving the refrigerator compressor did not reach the point of cooling or freezing. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. Kenmore Fridge is Not Cooling. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Production date says 2019.05. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Please advise me on next steps. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! The water has ruined my floor wood cabinet molding.Food does not freeze properly. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! !.411 and. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. We bought an LG french door and 6/7/19 the compressor went out. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. We contacted sears and was told that our warranty had expired. After resetting the circuit board, he said it start working and would take 24-48 hours. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. I bought a Kenmore Elite 12/04/2015 for $2,872.58. The part was backordered. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. Also, he informed me that the condenser was emitting a lot of heat. Everything was defrosted. 6 months after buying the Kenmore elite the compressor went out. This fee was $130. Cost is around $1300.00, This is BS, anyone with suggestions. Purchased 5/10/13, and we have had to go purchase another refrigerator. old. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. We purchased our Kenmore Elite in June 2017. Compressor went out. Sold as the top of the line Kenmore fridge for $3000. So, I asked for a number for Kenmore and the number took me right back to Sears service. Last compressor just Friday, 8/9/19. Rave Reviews Where is our government officials help in this matter? Repairman says the linear compressor is failing. The money is one thing and the stress, frustration this has been causing our family is another! It started making noises off and on, getting more frequent. Any help would be appreciated. The last refrigerator I bought is still running after 16 years with no problems at all. I have reported to Maryland States Attorney for consumers. We purchased the extended warranty through Sears. I hope you all lose your shirts when the consumers get done with you. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. I remember when American made fridges lasted for many decade, and are still running today. Original review: Jan. 19, 2023. I live in a rural area so distance would probably increase the uncovered labor charges! According to plaintiffs, the problem stems from a defective linear compressor. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Felt like I was dealing with a clueless Shyster. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! HELP. It will be several thousand dollars to replace them. Purchased my LG 3 door refrigerator 11/2016. Worse encounter appliance wise I have ever been a part of. This is how we found out that the fridge quit working. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. They told me to call Kenmore. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. I bought a Kenmore Elite Trio in 2006. She couldn't afford the extended warranty so she didn't buy it. I would love to join in the future lawsuit!! Arrived on 9-8-21. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty.
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