If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Industry-standard and bespoke benchmarks across asset classes. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. You're a solution-provider, with a real passion for providing platinum . With over 19,000 positions in 176 locations we offer a world of opportunities. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. We are a truly global business with a truly diverse workforce. excuses voor het ongemak. | Learn more about Fabio Freitas, CSM's work experience, education, connections & more by visiting their . A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Please check your email. Enter the email address associated with your account and we will send you a new password. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Interested in joining the Bloomberg Customer Support team? You can find your account representative on your Terminal panel by pressing the Esc key. After your tenure in BCS, what department would you be interested to transfer to and how would you equip yourself to achieve your career goals? Were committed to building a diverse and inclusive workforce. You can find your account representative on your Terminal panel by pressing the Esc key. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. What. Contact us, and our experts will guide you through developing your solution or build it for you. An email has been sent to containing a link to reset your password! Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Your understanding of the role and the skills needed for it. You have one or more applications created by recuiters on your behalf. Customer service is available weekdays from 8:30 am to 5:00 pm ET. The sun never sets on the worlds financial markets. Check your inbox for a link to activate this alert. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages. Bloomberg. function CACS check corporate actions. An important lesson that Bloomberg and my team taught me was that career development is neither just linear, nor just vertical. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. Access our Spring 2023 calendar here. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Based in Central London, the team is responsible for the whole of the Europe, Middle East. The chance to help clients financially appeals to . Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. 2023 Bloomberg Finance L.P. All rights reserved. The second interview was 1h long with 2 managers, general questions again for the 1st half . Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. BCS reps usually transfer to other departments after 1824 months. 112293. Please check your email. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. We are a truly global business with a truly diverse workforce. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. post customer support representative email online interview.. 20220921 Bloomberg is an equal opportunity employer and we value diversity at our company. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Please read our full terms & conditions before applying. Aydanos a proteger Glassdoor y demustranos que eres una persona real. After the training, I began taking client calls independently and was evaluated on the quality of service I provided. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Global Customer Support Representative in Worcester Park: 32,713. Advanced valuation techniques and derivatives analysis. In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Like many college graduates, I came in with minimal real-world experience except . Based on 35 salaries posted anonymously by Bloomberg L.P. With over 19,000 positions in 176 locations we offer a world of opportunities. Surprising. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. Get premium, high resolution news photos at Getty Images Fin.Grasshopper 2018-05-06 01:37:53. Would you like to review them now? Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Bloomberg Customer Support is the right fit if youre professional, personable, intelligent and love to help people out. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. The Company does not provide benefits directly to contingent workers/contractors and interns. Aydanos a proteger Glassdoor verificando que eres una persona real. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. 30d+ The Company does not provide benefits directly to contingent workers/contractors and interns. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. Discover the latest happenings at Bloomberg, across our business and around the globe. You will first be onboarded with a Training program to build the foundation of Bloomberg knowledge. Enter the email address associated with your account and we will send you a new password. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. om ons te informeren over dit probleem. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Possible Range. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 62,000 USD Annually + Benefits. You will work alongside internal departments to answer client queries and bringing them to a resolution. Moreover, it is often not a popular career choice among college graduates for reasons such as (stereotypically) unsatisfactory compensation, low career ceiling, cultural biases and so on. An email has been sent to containing a link to reset your password! Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. Experience Positive 69% Negative 11% Neutral 19% Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. All representatives are at least bilingual, some are even trilingual. Princeton, NJ 08543. Discover the latest happenings at Bloomberg, across our business and around the globe. Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. Passionate about learning, <br> understanding, analysing and dealing with data. Which is why were a truly global company. Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. The process took 2 weeks. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Enter the email address associated with your account and we will send you a new password. Global Customer Support Representative employees in Worcester Park. Of course, it wouldnt have happened without supportive managers who also embody the corporate culture. Roles are also available on other regions use the drop down menu to see programs where you live. 188 Bloomberg Customer Support Representative jobs available on Indeed.com. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! Enterprise Services - Compliance Product Support . Global Customer Support Representative in Radcliffe: 32,713. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Bloomberg Jobs. d identifier (ISIN / SEDOL d) . And we never stopped. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Focused on customer service, result-oriented, pre- and post-sales support, ability to work in cross functional teams and international exposure. Based on 35 salaries posted anonymously by Bloomberg L.P. Secondly, the company really cares about its clients. We hire until our roles our full, so we advise you to apply as soon as youre ready. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Dress professionally, even for video interviews. For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. Average salary for Bloomberg L.P. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. 4 Companies Supporting Their Latinx Employees During National Hispanic Heritage Month And Beyond. Join to apply for the 2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Quick apply. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. Interview. Customer Support Representative Interview Questions Updated 5 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. Bloomberg is an equal opportunity employer and we value diversity at our company. Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Please let us know if you require any reasonable adjustments to be made for the recruitment process. Based on 13284 salaries posted anonymously by Bloomberg L.P. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. The advantage of working like this is that it promotes innovation and efficiency. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. While there are many things I want to share about Bloombergs culture, the ones I find most unique are its openness, action-driven practices and philanthropic efforts. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. But thats Bloomberg. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Desire to develop skills and experience in customer service in a 3.4 Sodexo Pantry Attendant Skillman, NJ $17.00 Per Hour (Employer est.) Caso continue recebendo esta mensagem, per informarci del problema. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Discover the latest happenings at Bloomberg, across our business and around the globe. Or use your LinkedIn account to create and pre-fill your profile. Posted Aug 17, 2022 Requisition No. phone, messaging, etc. Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. If you would prefer to discuss this confidentially , you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. naar Wir entschuldigen uns fr die Umstnde. phone, messaging, etc. Provide thoughtful examples and dont be afraid to ask questions. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a vital role in making it all happen. Please let us know if you require any reasonable adjustments to be made for the recruitment process. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Where. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The referenced salary range is based on the Companys good faith belief at the time of posting. Si continas recibiendo este mensaje, infrmanos del problema We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. 114320. *Please note that this process may differ slightly across roles and regions. The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. Ci Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. Bloomberg Professional Services connect decision makers to a dynamic network of information, people and ideas. An email has been sent to containing a link to reset your password! Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. city, state, country. Average salary for Bloomberg L.P. Or use your LinkedIn account to create and pre-fill your profile. Als u dit bericht blijft zien, stuur dan een e-mail You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Apply to Data Analyst, Customer Service Representative, Receptionist and more! You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies. Bloomberg is a global information and technology company. Customer Support Representative in Wath upon Dearne, England: [salary]. DCF, Black Scholes, DDM, EBITDA, FCFF etc. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. Bloomberg Multilateral Trading Facility (BMTF & BTFE). A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. 2023 Bloomberg Finance L.P. All rights reserved. Apply if you think we're a good match.