You can also use the Hop Fastpass app, or buy and reload a physical Hop card at a local retailer.event. Qualified Parking refers to pre-tax parking permitted by the IRS. If for some reason the reservation is still pending within 7 days of the event, we will cancel it and refund you the cost. When logged in, the app will store all of your parking passes. We always want you to feel confident when you park, and we are here to ensure everything is going right. Why isn't my normal spot showing up in the app? WebIf it is a publicly accessible parking lot, if it is not posted no overnight parking" if it is not posted as a tow away zone, and if you are legally and properly parked then yes, it is SpotHero is a parking reservation service. If an employee who is on duty damages a vehicle while engaging in an activity outside the scope of their employment, the operator will not be able to disclaim their actions and will be liable for damages they caused.. WebPurchase and Recharge. You can apply a promo code before you book on both the app and website. Why do some spots ask me for my license plate number? Need less time than you thought you did? In the app menu, go to Settings Calendar Sync, Choose the calendars you want to sync to SpotHero, On the search screen, swipe up to see your events and tap an event to book parking, Make sure you are not entering or exiting the garage outside your SpotHero reservation hours, The mobile device should be at a 75-degree angle, facing upwards (vs 90-degree), Make sure the QR code is not getting cut off because of auto-rotation of the screen. Unfortunately not. Over-height vehicles may use the "High-Vehicle" surface lot parking area located adjacent to the East side of the Dolphin If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! The locations we partner with are privately owned, and SpotHero is considered one of their tenant businesses, so no need to worry! Your reservations should always show up in the Reservations section of the app after you purchase. Were happy to help resolve your situation! Can I refund a reservation as credit when using a pre-tax card? Your parking pass may include specific details on how your spot works, so check your parking pass for details. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. 1. Are there any restrictions when using my pre-tax benefit card? If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. To use SpotHero, search for parking on our app or website before you arrive, choose the space that works the best for you, and book the space. Yes, SpotHero is in Canada! On the app, if you press the List View in the bottom left corner, youll be able to see the distance of the spots in miles from your destination. Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. You can find covered or uncovered parking, valet or self-park, spots that provide handicap or EV charging, spots that allow you to go in and out of the facility during your reservation, and more! It may also be a good idea to file a police report as well as contact your automobile insurance carrier. Find and compare prices on hourly, monthly, airport and event parking at thousand of lots and garages across North America. Will my card get charged automatically each month? If the prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. In all cases, your rate will stay the same. Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! The Garden Garage is physically attached to the north end of Moda Center. Users have the option to pay oversize fees through SpotHero for some garages. Have no fear, our Customer Heroes are here! Learn more about Calendar Syncon our blog. To find the spot that best works for you, take a look at the filtering section on our website. How do I use a pre-tax parking benefit card within the SpotHero app? Enter the address, landmark, cross streets, or neighborhood youre looking to park near in our app or on the website, and press search. Available locations in close proximity to where youre going will populate on the search page! You can filter spots for whichever amenity you need. To find the total price depending on your length of stay, adjust the reservation times and search for your destination. A disclaimer typically acts to relieve a party of liability in a situation which involves risk or uncertainty. You can also extend your reservation once its started as long as the reservation is still in session and inventory is available! Follow the lane with the ExiT sign. Be sure you go in the direction in which the arrows point. This should take you to an exit. And the moveable th SpotHero partners with all kinds of different facilities, including self-park and valet locations! Let them know that you have a SpotHero reservation and that you forgot to scan into the garage. Present Disclaimers are statements which are used to specify or limit the scope of rights and obligations which are enforceable in a legally recognized relationship, such as hosts and visitors and manufacturers and consumers. We can help to answer any questions you may have. With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. We classify our charges as recurring to make the payment processing easier and faster that way, the payment goes through quickly so you can be on your way! MAX Blue, Once these reservations are confirmed they will be reflected in your account and the parking pass will update. If something didnt go according to plan please reach out to us as soon as possible and well take care of it. Why was my reservation refunded as SpotHero credit? Do I have to be staying at the hotel or eating at the restaurant to park? We work with owners and operators to help sell unused inventory, as well as point parkers toward spots they might not know about. Then select how you would like the funds returned. While we never want you to have an issue with the scanners, you can still use your reservation so that youre not paying to exit if scanner issues arise. We are working hard to make this available online and in the SpotHero app. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! If you arrive after your start time, your reservation end time remains the same, it will not change based on when you enter. You can also always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fee. Can I extend an Event Package reservation? If you pulled a ticket when you entered the garage, you will probably be asked to read the number on the ticket as well. Our app and website set the default time to 3 hours, starting at the time you make the search. She is a stay-at-home mom and homeschool teacher of three children. If you need help, feel free to give the heroes a call at 312-566-7768 so we can walk you through it! Theres no additional cost and no obligation to purchase the recommended spots, so go ahead and try it out in the app! Yes! They locked the gate and gave you a citation. Select which section youd like to update! You can use your commuter benefits card within the SpotHero app by inputting your card info under the pre-tax payment type. We partner with different facilities nationwide to provide you with tons of parking options and premium rates. In a bailment, the transfer of property is only in regards to possession, not to ownership., An individuals windshield gets broken;. All reservations are backed by the SpotHero Parking Guarantee. An oversize fee is a fee charged on-site in some locations, generally for vehicles 65 to 75 tall and over 181 long. The number is: 844-938-3688. Can I transfer my pass to a different location? We ask that you reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation. Sorry, not yet. Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). We partner with garages throughout the country to provide you with a guaranteed parking reservation at a discounted price. How far in advance can I reserve parking? The lot owner can be held liable for parking garage negligence if:. If arrangements are not made, vehicles parked over 30 days will be considered abandoned and will be towed at the owners expense. Event parking times are set to match the approximate times of the event and generally cannot be modified. If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. Just like any other time you park, please keep your vehicle locked and do not leave valuables in your car when you have a SpotHero reservation. While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. If you can't make it to an event or change your mind, we allow cancellations of single reservations or the entire event package, anytime before the reservation(s) start. A disclaimer can be used in almost every type of legal or social relationship. Did If I overstay my Event Package reservation, can I pay for the extra time through SpotHero? Scenario 1: The seller asks for a rent-back in the contract. Can I use a commuter benefits card on your site? After your time limit has expired, you must move your car to another block. Services Law, Real If so, then please make sure youre logged in with the same email account and on your next purchase, the credit will automatically be redeemed. Your safety is our top priority! Can I change my reservation times for Event Packages? A majority of our spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra. Why cant I view all my Event Packages reservations on the mobile app? As long as you have a SpotHero account, youll receive our marketing emails, including ones that contain promo codes. Law, Employment What was illegal about it? You left your car later then you should have. They locked the gate and gave you a citation. You paid the citation after There is also a GPS location embedded into the parking pass that you can navigate from. For example, the owner of a playground may post a sign which states, enter or use at your own risk. This disclaimer may serve to lessen or remove an owners liability in the event that a patron of the playground is injured while on the playground. Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. See above for details on how to set up an account. We are working on adding that for our mobile drivers. Make your selections and then click Search again to ensure the correct rates pop up on the map for the times you selected! I didn't receive / can't find my parking pass. Property Law, Personal Injury We operate in 300+ major cities in the US and Canada, and we've helped park 40 million cars since 2011. This allows you to review your spot before you book! Below is a guide to what types of vehicles are generally considered Oversized, or Specialty Oversize vehicles. To deactivate your SpotHero account, please unsubscribe from any of our marketing emails or email our customer heroes at support@spothero.com. Were excited to have been featured on The Today Show, in The Wall Street Journal, Chicago Tribune, and NPR. These disclaimers can be printed on a parking ticket or posted on a sign by the entrance to the lot or garage., Some courts, however, provide that these types of disclaimers are not valid if the customer has no actual knowledge of the disclaimer at the time they park. If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. It is essential to have the assistance of a lawyer for any parking lot or garage issues you may be facing. A service fee is added to each transaction on a per-reservation basis. On the app, click on the reservation you want to change and press Edit.. Simply drive to the exit gate and press the call assistance button. I got a ticket in the visitor lot of the admissions office at college my first week there. In fact, the parking enforcement agent saw me park, not What are some first-time SpotHero user tips and tricks? Please make sure to read the description before finalizing your payment. You will be asked if you want the reservation refunded back to the original payment source or as SpotHero credit. As far as reservations go, they are active when you enter after the start time and leave before the end time, otherwise, you are subject to pay the drive-up rate for the extra time. Unfortunately, selling our parking passes through a third-party site is a violation of our terms and conditions. To confirm your email address: Concur, Chrome River, Expensify, and Certify. We also have an in-house monthly parking specialist who can help you find the perfect spot. If your payment goes through, youll see a confirmation page with a Rental ID number, your confirmation number for the reservation. Note:Almost all New York City garages charge an extra fee for oversized vehicles. Each location is different, so its important to review your parking pass before you park. A majority of our operator partners spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. Law, Immigration Reserved parking spaces for permit holders are available until 10 am. your case, Automobile Property Damage Lawyer: Automobile Mechanics Near Me. For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. We also offer the SpotHero Protection Plan, as its our mission to make parking easy. Failure to print your receipt at these locations will cause your reservation to be invalid. Do not make the mistake of Why are SpotHero prices lower than the garages? For instance, the parking pass might say You can enter anytime between 7 am 10 am to receive this rate. Each location comes with unique instructions, and some garages use different equipment than others. No, unfortunately, you cannot refund reservations made with a pre-tax card as credit. Can I share my parking reservations with my friends and family? When our parking passes are sold through a third-party site, we no longer have the drivers contact information, which can cause a lot of issues. WebStart backing up. If it does not appear, check your spam folder. Were always happy to help you get your spot listed on SpotHero. If the event runs long (for example, overtime or extra innings) all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings!Website: Find more information about SpotHero for Business athttps://spothero.com/business/. Look for exit signs and be prepared to pay and hopefully you didnt end up in a parking garage where you need a ticket in order to leave or you wil This is a private garage so we have that disclaimer on our parking pass to discourage customers from parking there without a SpotHero reservation. If you need help with an extension, you can always give us a call right away so we can help out! If you share parking reservations, make sure the vehicle information on the reservation is accurate so you don't risk getting towed! Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. While oversize fees dont apply to every spot, well always make it clear in the spot details when an oversize fee is applicable. For a proper rate estimate, update your search by adjusting the times and you will be able to compare the cost of your reservation at various locations within a mile radius, (you can expand your radius to see more options). Were always looking to expand. The lot owner can be held liable for parking garage negligence if: An individuals windshield gets broken; An individual crashes into their car; A perpetrator steals another individuals car; or. Therefore, even if the property was left in the bailees possession for a long period of time, the property will not be considered abandoned unless the bailee provides notice to the property owner. We offer a wide variety of monthly rates that will suit your parking needs. Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. Another issue with disclaimers is whether the injured party consented to the disclaimer. If an individual is in a bailment situation, they will be required to show that the lot owners. SpotHero credit will apply automatically toward your next reservation as long as youre logged in and not checking out as a guest. Simply click on the monthly tab on the SpotHero mobile app and monthly parking options will populate when you search. A pre-tax card is an IRS-approved benefits commuter card that allows customers to use up to $255/month of pre-tax dollars on parking near their work or a transit stop on their way to work.