Sit back and relax while we do the work. Use this comments board to leave complaints and reviews about JC Penney. He began his practice in the litigation section of Gibson, Dunn & Crutcher LLP. Senior Executive, General Merchandise Manager. The latest review Getting funds back was posted on Feb 21, 2023. Duennes joined JCPenney in May 2012, as east region senior director of supply chain operations. To get this process started, simply follow these four easy steps: If you have reached out to JCPenney's customer service department and were unable to get a resolution, DoNotPay can help with that too. Tessaro was promoted to senior vice president general merchandise manager in March of 2021, adding all adult active and team sports to her responsibilities. Up to 5 The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. Please do not post any personal information relating to yourself, or employees of JCPenney as these comments will not be approved. If you have experienced a problem with JCPenney that is a bigger problem that the local customer service departmentcan handle, you may want to reach out to the corporate office. Prior to Levi Strauss & Co., Rosen spent 14 years at Walmart Inc. in a variety of senior leadership functions, ultimately serving as senior vice president of global e-commerce. To write a complaint about JC Penney and get an answer from the officials of JC Penney, Complaintsboard.com's objective complaint writing and answer providing system can be used. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are more than happy to help you. We are sorry to hear of your troubles. Prior to joining the Company, DePaul spent more than 20 years at Shopko Stores. CUSTOMER SERVICE (800) 322-1189. support@jcp.com . Other reasons to reach out to JCPenney's customer service department include: Some customers also contact customer service to ask about recalled items. Mortensen holds a Bachelor of Science degree from the University of Arkansas, and was named an Outstanding Alumna by the Dale Bumpers College of Agricultural, Food, and Life Sciences. Looking for a particular JCPenny employee's phone or email? In 2004, JCPenney donated its corporate archives and the papers of James Cash Penney (1875-1971) to Southern Methodist University's DeGoyler Library, which include more than 20,000 photographs, and 1,500 linear feet of correspondence, speeches, ledgers, catalogs, and Company publications documenting more than 100 years of corporate history. Here's a list of some of the top trending technologies and APIs used by JCPenney. Lorem ipsum dolor sit, amet consectetur adipisicing elit. He most recently served as vice president, divisional merchandise manager where he played a pivotal role in redefining the Home department including several private brand refreshes and launches, helping to gain market share and reposition the Company as a leading Home destination. - 4 hours ago @MichalskiJanet Hello ,We are sorry to hear of your troubles. Wayne Milano is senior vice president, global sourcing and product development at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. He also served as Shopkos chief administrative officer and senior vice president of store operations. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. JCPenny Email Formats and Examples Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. What a stupid comment!!! Sharmeelee Bala joined JCPenney in January 2022 as chief information officer, reporting to Marc Rosen, chief executive officer. We are more than happy to help! Mark Conte joined JCPenney in 2021 as senior vice president, principal accounting officer and controller, reporting to Stephanie Plaines, chief financial officer. As leader of the companys Digital Enterprise Office, he drove the digital strategy for one of the worlds largest brand-name apparel companies. JC Penney Corporate Office & Headquarters 6501 Legacy Dr Plano TX 75024 JC Penney corporate phone number: (972) 431-1000 Average Rating and Total Reviews Avg. @threatenwheel Hello, We have received your DM and we have responded. He began his career at Ernst & Young, providing strategic retail advisory services. JCPenney is headquartered in Plano, TX. Before joining JCPenney, Morris spent seven years with the Dallas office of Alston & Bird LLP as a partner with a national trial and appellate litigation practice. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. In her three years at JCPenney, she has led the charge in clarifying and defining the positioning of the Companys private brands to give customers more choice. Jcpenney specialises in retail. Others Named Jill Soltau. Considering all the data breaches in the On 2/7/2023 I invertly sent in a large amount of money (5000.00) to Jcp by mistake. brands as a former partner and managing director at Boston Consulting Group. So even though they took a picture of my bathrobe and sock order, I never did plus there was no such items on my front porch or on my Ring Doorbell. He is responsible for improving in-store and omnichannel operations to deliver an engaging and productive customer experience, grow store traffic, and increase customer retention. I went into JC Penney in West Covina Calfornia this morning, there was 2 sales ladies working both helping customers but never once did they acknowledge me while I stood there for 30 minutes. Harris holds a Bachelor of Arts degree in marketing from Bradley University in Illinois. The JCPenney Home Office is located just 20 miles north of downtown Dallas within the exciting development of Legacy West in Plano, Texas. Initial complaints should be directed to JCPenney directly. It was suppose to have went to my mortgage Co. As soon as I discovered the error I contact my Bank but they couldn't stop it and they suggested I contact JCP Which I did. I will never shop there again. While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. Online Credit Card payments - insecure and no options, Read full review of JC Penney and 2 comments. JCPenney Corporate Office Headquarters HQ by phone, address, website, chat or read reviews and complaints. Milano is a tenured executive with applied knowledge and experience in global sourcing strategies, design and product development, and operational business practices. How DoNotPay Can Help You Save Time When Contacting JCPenney Customer Service. .tg {border-collapse:collapse;border-spacing:0;} CONTACT MEDIA RELATIONS. She began her career at Saks Fifth Avenue, Inc., before assuming roles as store manager and buyer at Bebe Stores, Inc. Wlazlo attended Lowthian College in Minneapolis and the Executive Education Program at Columbia Universitys Graduate School of Business. Strategic investments in leading nonprofits allow the Foundation to make strides in three critical areas: Job readiness Health and well-being Inclusive access to education Emails found on company website contact@jcpenney.com 100% Support 1 0 Emails found on 3rd party websites ggoodwin@jcpenney.com 99% 0 0 bshoe2@jcpenney.com 99% 0 0 esamanie@jcpenney.com 98% 0 0 View more .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} The login page will open in a new tab. Most recently, Mullen served as the chief digital officer at Neiman Marcus Group. Prior to joining JCPenney, she served as senior vice president, merchandising over apparel and accessories, baby gear and essentials at Target Corporation. Get contact details including emails and phone numbers DoNotPay offers a service that provides a robot that will wait on the phone line for you. He has also held leadership positions and built strong product portfolios in multiple categories, loyalty programs, and e-commerce businesses with Stitch Fix, Banana Republic, GAP, Inc., and was president of Bootlegger, a Canadian specialty retail brand. We are sorry to hear you are unhappy with your interest rate. Pam Mortensen is senior vice president, general merchandise manager for fine jewelry at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. If you don't want to waste time on the phone with JCPenney's customer servicedepartment, DoNotPay has the perfect solution. The company operates 1,060 department stores in 49 U.S. states and Puerto Rico. Mortensen joined the Company in 2009 and has implemented popular concepts including Modern Bride and Bijoux Bar to position JCPenney as a destination for style and fashion in jewelry. We have received your DM and we will respond soon. @jcpportraits will reach out to you for a resolution., @Smiffer511 Hello Samuel, We are so sorry to hear this. We will be more than happy to help you and make this right for you. Thank you for allowing us to communicate with you through DM for a resolution. NFR shipping label requirements and routing guidelines. Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. She led the $1 billion neimanmarcus.com business and oversaw product management, category management, site merchandising, performance marketing, analytics, data science, promotions, drop-ship buying, e- commerce operations, and new sales channels. Can you please send us, @karonil Hello, Thanks for reaching out to us. In fact, our home office colleagues span our design office in SoHo New York and . Melker holds a masters degree in business administration from Harvard Business School and a bachelors degree in business administration from the University of Oklahoma. Mullen previously held the chief transformation .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Box 12157, Austin, Texas 78711, 1.800.803.9202.512.463.6599; Website: www.license.state.tx.us . The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. View Openings. FlexPLM- Indirect Supplier Training & Support, Indirect Supplier training is conducted upon request from yourjcpenney brand management team, For systemFlexPLM support, contact 972-431-6900 to open an incident report. JCPenney's Customer Service department receives a lot of calls on a daily basis. Use this comments section to discuss problems you have had with JCPenney, or how they have handled your complaints. Non-delivery, carton content shortages, and invoice discrepancy charge backs. Point of Sale and jcp.com ticketing process and related issues, web content/Supplier Content/Footer/Contact Directory, 2014 J. C. Penney Company, Inc. - All Rights Reserved. You can view JCPenney's merchandise recall page to see the latest items that have been recalled. Other common JCPenny email patterns are [first] [last] (ex. China has long used slave labor to produce cheaper items, often of inferior quality. Tessaro brings more than 25 years of experience in fashion merchandising, product development, inventory management and financial planning to the Company. SVP, Global Sourcing and Product Development. Wlazlo led the launch of Thereabouts, JCPenneys most inclusive kids brand yet with adaptive apparel for children of all abilities; established JCPenney Beautys partnership with hero brand Thirteen Lune, providing a hyper-inclusive beauty experience; and led the introduction of Hope & Wonder, JCPenneys new purpose-driven private brand, which celebrates festive holidays as well as important cultural moments and gives back to nonprofit partners, to life. General accounting or billing procedures. She has over 25 years of experience in planning and allocation, merchandise, finance, pricing, operations, and strategy. Prior to JCPenney, Mortensen served in leadership roles at Walmart, Inc. as vice president and divisional merchandise manager of fine jewelry and watches, and at Service Merchandise as vice president and divisional merchandise manager. We have received your DM and we will respond soon. Archive; Load More. Committed to lifelong learning through ongoing education, Andre holds designations as a Senior Professional in Human Resources (SPHR) and Society for Human Resource Management Senior Certified Professional (SHRM-SCP). LOUSY CUSTOMER SERVICE LEADS TO LOSS OF BUSINESS. He was appointed senior director of supply chain strategy, engineering, and analytics in May 2015, and advanced to vice president in April 2020, He was promoted to senior vice president in December 2022. If they do not respond, or the company has declined to settle things outside of court, DoNotPay will help you fill out the proper court documents and give you several copies to distribute. Beauty (17) Brands (56) Company Initiatives (112) Corporate (53) Corporate Social Responsibility (49) Disaster Relief (12) Financial (6) Inclusion & Diversity (45 . JC Penney has resolved 145 complaints. J. C. Penney Company, Inc., through its subsidiary J. C. Penney Corporation, Inc., sells merchandise through department stores. * Applicants for employment who have a disability should call 1-888-879-2641 or email [email protected] to request assistance or accommodation. Morris has more than 25 years of broad legal experience. Some of the companies that the DoNotPay customer service tool works with include: DoNotPay was created to help make your life easier and less stressful. We know success is built from the inside out, and our associates are the heartbeat of our Company! February 16, 2023 JCPenney Introduces iMPOWER by Prabal Gurung, February 1, 2023 JCPenney Appoints New Chief Transformation and Strategy Officer, January 24, 2023 Senior Stars Say Cheese! I will never be back. Finally received my JCPenney credit card after buying a cookware set. All product and company names are trademarks or registered trademarks of their respective holders. 2023 Penney IP LLC. Wilson began her retail career at Carter Hawley Hales Stores, Inc., and Bloomingdales, Inc. Wilson holds a Bachelor of Arts degree in history and French from Princeton University. doe@jcpenney.com). How is it that you dare to assume the "corporate responsibility" to limit consumer access to products made well and legally in America while selling so much merchandise from China? Before that, Conte was the senior vice president, corporate controller, and chief accounting officer for Staples, Inc. where he led the financial reporting for the company in transitioning from a public to a private company and the transformation of the global controller group and shared service center. Anthony works at Jcpenney as Corporate Customer Relations. For information and inquiries regarding supply chain not covered by the listed contacts. To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. Previously, Conte served 15 years in several progressive finance roles for Lehigh Hanson North America Heidelberg Cement Group. You will then serve the JCPenney cooperation which will notify the company that it is being sued. (business & personal). Sr.manager- Responsible Sourcing (south Asia, Middle East And Africa), Retail Specialist | Demand Analytics | Sneakerhead | International Marketer | Avid Runner, Director For Regional Legal Affairs & Senior Counsel - North & South Asia, Ea & Project Co-ordinator To India Head & Hr Head, Consultant - Heading Learning And Development, Associate Director, Merchandising Operations, Pricing, Planning & Allocation, Vp Product Development & Design - Women's, Executive Vice President, Chief Information & Digital Officer. officer role, in which she developed the groups multi-year growth strategy. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. Mullen has a bachelors degree from Princeton University and a master of business administration Marc Rosen is the chief executive officer of JCPenney. Department Stores, Shopping Centers & Superstores, Retail, 6501 Legacy Dr, Plano, Texas, 75024, United States. Andre Joyner is the senior vice president, chief human resources officer at JCPenney, reporting to Marc Rosen, chief executive officer. By Staff Writer Last Updated March 31, 2020 As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com.