Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Tickets app not working? crashes or has problems? - JustUseApp Cookie Notice What if my guests arrive at different times? Your Privacy Choices | In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Have mobile tickets and cannot find barcode. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes. When your tickets sell, youll receive an email informing you of the sale. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. When its time for the event, they can open the app to show their tickets on their phone. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Tap the gameyou are attending tap View All to see more games. If you do not currently have an AXS account you will be instructed to create one during your purchase. Sorry we couldn't be helpful. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Tickets Seat numbers it lists 13-16 ? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Transfer tickets to friends (for select events). To view your AXS Mobile ID tickets click on your initials in the middle. You may also review your transfers and purchase history at AXS.com. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. AXS handles payment and delivery so buyers and sellers never interact with each other. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Thanks! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Before following any of the steps below, make sure you download the Official Houston Rockets App! | i spent the next 2 hours trying to get the axs app to work and get my tickets. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Enter the recipients first name, last name and email address, or select from a list of. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Stub hub sent my hockey tickets for a las vegas game to axs. 2021 Vivid Seats Ltd. All rights reserved. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. AXS App FAQ | Crypto.com Arena In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Updated a few days later TL;DR: Call the merchant that issued the tickets. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Customer service all the way to your seat, 2000-2022 StubHub. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Browse your upcoming events and tap the ticket icon for the game or event you would. Sign into your AXS Account and click Listings. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. No, tickets must be scanned through the Rockets App or the AXS App. may not be valid. Youll be able to transfer money to your bank from your account on AXS.com. Sign into your AXS Account and click Listings. Manage Cookie Preferences Official Tickets and Your Source for Live Entertainment | AXS.com When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Third-Party Resale Tickets: Everything You Need to Know. This is the QR code you will display upon entering the venue. A full-service national event ticket marketplace. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. From everyone at Vivid Seats, we hope you enjoy your event! I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? My tickets are in The O2 Venue App, what does this mean? Apparently it is actually AXS? After the switch, you will enter the email address you use to access the community in order to reset your password. I purchased 2 tickets through stubhub January 2020. What are my options here? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. I tried calling axs.nobody was home. may not be valid. i will not book anything on stub hub as a result. Does anyone know how to do it through axs?? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Remember, your friends can always transfer tickets back to you. On the Review page, click the List Tickets button to finish. Present the scannable QR code at the door for entry to Toyota Center. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Never. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Show was postponed from June 2020 to July 2021 due to covid. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Go into the app, look at the ticket. How will I know if my transfer was successful? Danielle is the author of this solution article. AXS Mobile ID allows for convenience, flexibility and security. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Getting tickets in your AXS account : StubHub Use of this website signifies your agreement to our. When I sell tickets, do I have to deal with the buyer? Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Hey guys, I just joined this group so if this isnt allowed lmk. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Here we are. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Follow the steps below to access the tickets: Did you find it helpful? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. AXS FAQs By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. They should be able to tell you if the tickets are active. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. On the review page, click the Transfer button to send the tickets. It got postponed and now we all cant go. Select the tickets to transfer and enter the recipient's information. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Tap View to access the barcode and scan in for entry. Theyll also need to get the AXS app. Ask the Community Contact Support Bought ticket and then they weren't available from the seller. There is no fee for transferring seats and you are allowed unlimited transfers. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). If available, youll see the option to get tickets with AXS Official Resale on the event page. The gig has not been cancelled we just chose not to go. Select the tickets to sell, and then set your price and selling options. I had flown from TX to NY for this show with my friend. Flew in for this show. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Overall, disappointing, but fair. What is AXS Official Resale and where do the tickets come from? Now we just want to get rid of them ugh. Nope. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Flew in for this show. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. | Have been on hold 3+ hrs. How do I accept and access mobile transfer tickets? - SeatGeek What if my guests arrive at different times? It depends. You'll then be asked to review the transfer. Help us improve this article with your feedback. You should see something to transfer. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) We are changing the way you register and sign-in to the StubHub Community. Then your friends can get in with their own phones using the AXS app. The Fox Theater Foundation. This will bring you to the page to confirm the correct email associated with the order. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Open the App and sign in to see your tickets. AXS being buggy with the resale tickets : r/Tipper - reddit As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. i assume they will try to get me to receive the tickets using axs again. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. No. Press question mark to learn the rest of the keyboard shortcuts. Review listing information and choose Credit Card for payout. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Mobile Ticketing Guide | Houston Rockets - National Basketball Association Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. OR. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. When I buy tickets, do I have to deal with the seller? Click yes, retract now.And youre done! How do I accept and access tickets sent through AXS? Solved: Mobile Tickets Have No Barcodes - StubHub Community Also, to make it even more . Step 1: Download and Login into MLB Ballpark App. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Theyll just have to create an AXS account to claim their tickets. Just follow the simple steps to make the tickets officially yours. If you see a Sell button next to your tickets in your account, you can sell them! Even if you call within 48 hours of your event, you will probably get no help at all. Site Map | By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Have screenshots and stuff with timestamps to also prove this is a thing. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. When its time for the event, they can open the app to show their tickets on their phone. and our I was never able to get ahold of SH again. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Privacy Policy | Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Your AXS Mobile ID ticket will now show up. I am having trouble "accepting" my Electronic Transfer - Support All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Official Tickets and Your Source for Live Entertainment | AXS.com No paper tickets required. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Yes No Still Need Help? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Many fans find it best to TRANSFER the seats to their guests prior to the event. The game is in 36 hours. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Yes Your guests will need to create an AXS account to receive tickets. After that, the tickets will be theirs to use with the AXS app. If your friend already has an AXS account, the tickets will be transferred instantaneously. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Click the Sell button next to the event in your AXS Account. (*If you can't remember your password, tap. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS Mobile ID Ticketing FAQs | T-Mobile Arena If they already have an AXS account set up the tickets will go in their account automatically. Is there any way to get any assistance? Are screenshots of the barcode valid for entry? AXS handles payment and delivery so buyers and sellers never interact with each other. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Bought tickets for a group? When your tickets sell, youll receive an email informing you of the sale. Cookie Notice Otherwise you have until your friend creates an account to cancel the transfer. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Never. The game is in 36 hours. Why can't I see my tickets in the App? - AXS Help Centre i had the exact same problem. Easy! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). A Unicorn of a Groupset - New SRAM Force AXS It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Reddit and its partners use cookies and similar technologies to provide you with a better experience. [deleted] 1 yr. ago. I bought two tickets to a New York Islanders game at Nassau Coliseum. 2023 Crypto.com Arena. Its up to you! Transferring AXS tickets to a friend : StubHub Theyll just have to create an AXS account to claim their tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. I have a problem with AXS Tickets Are you having issues? Yes I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat.