blue cross blue shield of louisiana fee schedule 2020

You can rely on the strength of the Cross and the protection of the Shield. Starting June 10, 2020, Blue Cross Dental Blue members can get free access to the Toothpic app for 3 months. Blue Advantage (HMO) members must use network providers except in emergency or urgent care situations. Students are eligible to receive the reward for 1st, 2nd, or 3rd doses, everyone else is 1st dose only. Hear what Blue Advantage members love about their plans. Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association and incorporated as Louisiana Health Service & Indemnity Company. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer. Blue Cross and Blue Shield of Louisiana is licensed to sell products only in the state of Louisiana. In the event of conflict between a Clinical Payment and Coding Policy and any plan document under which a member is entitled to Covered Services, the plan document will govern. Stay connected with what is going on at Blue Cross with our provider newsletters. Availity provides administrative services to BCBSIL. Quickly complete important functions with our secure online tool. The Outpatient Facility Fee Schedule applies to Blue Shield of California Facility Outpatient Surgery, Outpatient Radiology, Outpatient Clinical Laboratory, and Outpatient Pharmaceuticals. | Find information and requirements for managing services to members. Our dental plans cover preventive care and more. October 2022 Procedure Code and Fee Schedule Updates . We want to assist physicians, facilities and other providers in accurate claims submissions and to outline the basis for reimbursement if the service is covered by a members benefit plan. Read documents about clearninghouse services, claims, remittance and other services. Thinking about your Medicare options? Insights, information and powerful stories on how Blue Cross Blue Shield companies are leading the way to better healthcare and health for America. Nov 1, 2020 Copyright 2022 Blue Cross and Blue Shield of Louisiana. Fee schedulesBCBSILs Schedule of Maximum Allowancesare a key component of your contractual relationship with BCBSIL, and we want to help ensure that you always have the most up-to-date information. Find a doctor near you or search for other doctors in Louisiana and more. To view this file, you may need to install a PDF reader program. Blue Cross and Blue Shield of Louisiana Enters Into Definitive Agreement to be Acquired by Elevance Health, Deal will result in $3 billion foundation focused on improving Louisiana. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly. External links open in new windows to websites Blue Cross and Blue Shield of Louisiana does not control. Clinical payment and coding policies are based on criteria developed by specialized professional societies, national guidelines (e.g. Get discounts on gym memberships, fitness gear, healthy eating, prescriptions and more. In addition, some sites may require you to agree to their terms of use and privacy policy. Anthem Blue Cross and Blue Shield (Anthem) recently notified members of the upcoming changes to its Anthem Plan Fee Schedules, scheduled to take place July 1. Independent licensees of the Blue Cross and Blue Shield Association. To view the NDC Reimbursement Schedule, registerorlog into Blue Access for Providers. Coding resources Coding types and sources Coding Blue Cross, Blue Shield, the Cross and Shield Symbols, MyBlue, BlueCard, Federal Employee Program, and FEP are registered service marks, and BluePathway is a service mark, of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. 2021 Blue Cross Blue Shield of Arizona, Inc. All rights reserved.Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Log into My Insurance Manager SM to download the fee schedules. Open Enrollment may be over, but you could still be eligible for coverage with a qualifying life event. We are excited to announce the release of Provider Contract and Fee Schedule Notifications! | Franais | The site may also contain non-Medicare related information. On Jan. 1, 2023, BCBSIL will implement Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) procedure code additions, deletions and revisions. Pick a directory to search or find other helpful information about drug resources, quality programs and more. Evaluation & Management services Most PDF readers are a free download. The 34 independent BCBS companies insure more than 107 million members across all 50 states, the District of Columbia, and Puerto Rico. Member Discounts Take advantage of member-only discounts on health-related products and services. Blue Cross and Blue Shield of Louisiana and its subsidiary, HMO Louisiana, Inc., comply with applicable federal civil rights laws and do not exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex. State & Federal / Medicaid. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Providers | Blue Cross and Blue Shield of Louisiana | Home Network Enrollment Learn more about our network requirements and credentialing program. Blue Cross and Blue Shield Professional Fee Schedule Request To request a copy of your Blue Cross and Blue Shield of Minnesota professional fee schedule, please complete this form and submit via email to: Fee_Schedule_Allowance_Request@bluecrossmn.com Healthy Blue is the trade name of Community Care Health Plan of Louisiana, Inc. an independent licensee of the Blue Cross and Blue Shield Association. This change is applicable to providers who are reimbursed, either in whole or in part, based on the fee schedule for laboratory services for Medicaid. Need help? Significant changes to the physician fee schedules are included in the Blue Review provider newsletter. The 34 independent BCBS companies insure more than 107 million members across all 50 states, the District of Columbia, and Puerto Rico. All are independent licensees of the Blue Cross Blue Shield Association. Certain policies may not be applicable to Self-Funded Members and certain insured products. With Blue Advantage (HMO) | Blue Advantage (PPO), you get Medicare coverage, plus so much more. The updated fee schedule will be available on the Availity Portal* on the effective date of January 1, 2021. If you have questions about this communication or need assistance with any other item, contact your local Provider Relations representative or call Provider Services at 1-855-661-2028. BlueCare lets you see doctors 24/7 for minor health issues or schedule appointments for behavioral health needs. Healthy Louisiana plans require behavioral health providers to bill according to the Medicaid Information current and approximate as of December 31, 2018. Call 1-866-508-7145, TTY 711 for more information. BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. This information does not apply to members who have Medicaid or Medicare plans. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. It's also called a formulary. We have partnered with Lucet for their expertise in the provision of mental health services. This program makes cost and quality information more transparent. Deutsch | Blue Shield's allowances are subject to periodic review. Use BlueCare to schedule an online visit with a licensed therapist. There may be times when these policies are superseded by state, federal or CMS requirements. The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. Click below to search for Hospitals or Medical Providers in the Vantage Network. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. dba HMO Nevada. Availity, LLC is an independent company providing administrative support services on behalf of Healthy Blue. Enrollment in either Blue Advantage plan depends on contract renewal. Learn more about our network requirements and credentialing program. Ting Vit | Professional allowances are generally reviewed on an annual basis with Blue Shield giving providers at least 60 days advance notice of any changes in our allowances. The methodology used to develop the maximum allowable fee schedules for BCBSTX reimbursement will be based on 2019 CMS values and posted on the provider website. | To access the updates, log in to azblue.com/providers and go to Provider Resources > Guidelines > Claim Pricing. Select one of the Fee Updates links: ASC, Outpatient, Professional, Unclassified Drug, or Per Diem Base Rates. Participating physicians with access to Blue e have the ability to view their fee schedule. Blue Cross members of both individual and employer health plans will be able to get a U.S. Food and Drug Administration (FDA)-approved COVID-19 vaccine for $0 out of pocket. Section 4: Medical Management - Updated 1/31/2023. Keeping your mouth healthy is key to your overall health. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. The actual impact to any particular provider will depend on the codes most frequently billed by that provider. Milliman Care Guidelines (MCG) and the CMS Provider Reimbursement Manual. The reimbursement policy affects Anthem's commercial and Medicare Advantage insurance products in states such as Alaska, California, Indiana, Missouri, and Ohio. In the event of conflict between a Clinical Payment and Coding Policy and any provider contract pursuant to which a provider participates in and/or provides services to eligible member(s) and/or plans, the provider contract will govern. Blue Cross and Blue Shield of Louisiana and its subsidiaries, HMO Louisiana, Inc. and Southern National Life Insurance Company, Inc., comply with applicable federal civil rights laws and do not exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex. See your choice of network doctors and specialists without a referral. If you just found out that you need surgery, or if you will be admitted to a hospital or ambulatory surgical center for any reason, you will most likely receive some care during your stay from a hospital-based physician. Find out more about this imaging assessment shopper program. Blue Cross wants to help your patients live healthy lives. Starting in Mid-July, when Anthem notifies you of a statewide fee schedule update or provider contract amendment, you can log into Availity.com and download a digital copy of your content.. Over the last few months, we have been tirelessly working to improve our service . Aug 1, 2020 Administrative. $ 382. 02/02/2020 FEP will waive . Laboratory fee schedules are available online. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Log in to your online account to view and download a digital version of your Blue Cross member identification card. The specific changes and effective dates . Medical Policies and Clinical UM Guidelines, Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Explanation Of Payment (EOP) Policy Crosswalk. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. | Enrollment in either Blue Advantage plan depends on contract renewal. | Reimbursement Policies | Healthy Blue Louisiana Reimbursement Policies We want to assist physicians, facilities and other providers in accurate claims submissions and to outline the basis for reimbursement if the service is covered by a member's benefit plan. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Look for the "Fee Schedule" link under Payment & Refund in the main menu. If you have questions regarding fee schedules, contact your provider liaison or call Provider Partnerships at 602-864-4231 or 1-800-232-2345, ext. Learn more about our Total Care and Blue Distinction Specialty Care designation programs and find a designated doctor or hospital that meets your needs. To live free of worry, free of fear, because you have the strength of Blue Cross Blue Shield companies behind you. Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. This new site may be offered by a vendor or an independent third party. | IMPORTANT Rates: Back Cover Changes for 2021: Page 15 Summary of Benefits: Page 163 In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. We look forward to working with you to provide quality services to our members. We require credentialing for both professional and facility providers. Information current and approximate as of December 31, 2018. Read the Requirements Electronic Services Access electronic services including iLinkBlue, online authorizations and more. Keep more money in your pocket every month. Portugus | You can preview the updates on the secure provider portal starting April 1, 2021. These include Medicare fee schedules, information derived from claims, competitive pricing data, and feedback from BCBSAZ network providers. CPT copyright 2021 American Medical Association (AMA). Federal Employees: 1-800-492-8872 All Rights Reserved. You are leaving the Blue Cross and Blue Shield of Louisiana (BCBSLA) website. R13368-B_Provider Enrollment Form Rev 10/1/21 . Reference Section - Updated 1/1/2023. You can count on our affordable plans and extensive networks no matter what part of Louisiana you call home. Now is the time to find the right Medicare plan that fits your changing healthcare needs. Enrollment in a Blue Advantage plan may be limited to specific times of the year. Availity provides administrative services to BCBSIL. . Subscribers have until. Blue Cross and Blue Shield of Louisiana, an independent licensee of the Blue Cross Blue Shield Association, offers Blue Advantage (PPO). In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE Managed Care, Inc. (RIT), Healthy Alliance Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. External links open in new windows to websites Blue Cross and Blue Shield of Louisiana does not control. Join the conversation and stay connected with us for exclusive content. 2023 Blue Cross Blue Shield Association. FEE SCHEDULE UPDATE: Effective June 1, 2021, BCBSIL will implement its annual update of the Schedule of Maximum Allowances (SMA) including Durable Medical Equipment (DME) supplies, prosthetics, orthotics and clinical laboratory codes. To access your member services, please visit your BCBS company. Whether you want to quit smoking or find the right doctor, we have many programs to help. To view the 2019 Commercial and Medicare Advantage fee schedules that will be effective July 1, 2019, please click the button below. Please select the option that best fits your plan type. We can help you find the right coverage for your needs. Section 2: Network Participation - Updated 1/31/2023. Patient Protection and Affordable Care Act Preventive Care Services Billing Guideline Use this billing guideline for information on certain preventive care services that are available without a cost to members. Providers' News / March 2020 Physician fee schedule adjustment delayed, due to COVID-19 Statewide net increase for inpatient hospital, outpatient hospital and ambulatory surgery center services moves ahead To access the interactive fee schedule tool, click the " Fee Schedule " link under Payment & Refund in the ProviderAccess main menu. External link You are leaving this website/app (site). M+. | Plan documents include, but are not limited to, Certificates of Health Care Benefits, benefit booklets, Summary Plan Descriptions, and other coverage documents. Health Equity and Social Determinants of Health (SDoH), Over the Counter Equivalent Exclusion Program, Prior Authorization and Step Therapy Programs, Consolidated Appropriations Act & Transparency in Coverage, Medical Policy/Pre-certification: Out-of-area Members, To review BCBSILs Schedule of Maximum Allowances for PPO and Blue Choice PPO providers, you must submit a, Significant changes to the physician fee schedules are included in the, Specific code changes and annual and quarterly fee schedule updates can be obtained by downloading and submitting a, Professional providers participating in our PPO and Blue Choice PPO networks may use the. Each organization must pick a representative to manage access to our secure online services. Blue Cross and Blue Shield of Louisiana, an independent licensee of the Blue Cross Blue Shield Association, offers Blue Advantage (PPO). Learn more about the many programs that can benefit you and your patients. For login/access issues call (800) 716-2299 option 5 or email PIMTeam@bcbsla.com. Please note that files will be pulled. To access this area, please obtain the password from your Network Management Office. To view this file, you may need to install a PDF reader program. Section 3: Member Engagement - Updated 1/1/2023. Prior Authorization Services For Fully Insured and ASO, Prior Authorizations Lists for Blue Cross Medicare Advantage (PPO) and Blue Cross Medicare Advantage (HMO), Prior Authorizations Lists for Designated Groups, Prior Authorization Exemptions (Texas House Bill 3459), Medicare Advantage Private Fee-for-Service (PFFS), Eligibility and Benefits Inquiry (HIPAA 270/271), Behavioral Health Care Management Program, Quality Care Partner With Your Patients, Preventive Care Guidelines/Patient Wellness Guidelines, Health Equity and Social Determinants of Health (SDoH), Prescription Drug List and Prescribing Guidelines, Prior Authorization and Step Therapy Programs, Medical Policy and Pre-certification/Pre-authorization Information for Out-of-Area Members, Consolidated Appropriations Act and Transparency in Coverage Final Rule. Our insurance plans are high-quality and deliver value for our customers. Keep in mind that determination of coverage under a member's benefit plan does not necessarily ensure reimbursement. Information current and approximate as of December 31, 2018. Industry practices are constantly changing, and Healthy Blue reserves the right to review and revise policies periodically. Set up and manage your electronic payments from Blue Cross. An email address is required in the space below. Refer to the Member's plan of benefits or Certificate of Coverage to determine whether coverage is provided or if there are any exclusions or benefit limitations applicable to any of these policies. Our Medicare Advantage plans combine medical, hospital and prescription drug coverage in one convenient and affordable plan. Important Information from Blue Cross and Blue Shield of Louisiana: Hurricanes COVID-19 Effective January 1, 2021, Anthem Blue Cross and Blue Shield Medicaid (Anthem) will update the Reference Laboratory Fee Schedule for Anthem. Espaol | Our fee schedule is being updated to better align with the market and standards set by Centers for Medicare & Medicaid Services (CMS). Select a Region: Please Select One DVEST1 DV9ST1 DV8ST1 DV5ST1 DV4ST1 DV1ST1 DVPST1 DVOST1 DVMST1 DVJST1 DVHST1 DVGST1 DVFST1 DVEST1 DVDST1 DVCST1 LOEST1 Were making Blue Access for Providersmore secure. You also get extra benefits at no additional cost. In every state and every community, BCBS companies are making a difference not just for our members, but For the Health of America. | Physician/Provider Information. Annual and quarterly fee schedule updates may be requested by using the Fee Schedule Request Form. As in the past, BCBSRI uses the Rhode Island Medicare Fee Schedule (RIMFS) and its resource-based relative value scale (RBRVS) pricing methodology, as the basis for development of our fee schedule. Simply get your vaccines between 04/05/2022 and 12/31/2022. | Search for meal delivery, transportation, job training and other services near you. 4231. Healthy Blue is the trade name of Community Care Health Plan of Louisiana, Inc., an independent licensee of the Blue Cross and Blue Shield Association. KALAMAZOO, Mich. Choose new challenge questions and answers when prompted. If you have any questions, please contact your Network Management Office. Read manuals, speed guides, tidbits, presentations and more. In addition, some sites may require you to agree to their terms of use and privacy policy. As always, our yearly update, effective May 1 this year, is considerably larger in scope than our quarterly updates and affects a substantial number of codes. Provider Enrollment Form . Find out which plan is right for you. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Date . Search Express Scripts network for a retail pharmacy. A Fee-For-Service Plan (FEP Blue Standard and FEP Blue Basic Options) with a Preferred Provider Organization . The Local Plus plan is ideal for members who prefer the predictability of co-payments rather than using employer funding to offset out-of-pocket costs. Aetna Waived 4-Jun Teladoc options through the Aetna Health app; Network providers who deliver virtual care, such as live video - conferencing; and other virtual Every year, Medicare evaluates plans based on a 5-star rating system. We work with doctors, hospitals and clinics around Louisiana to make sure you have a better healthcare experience. Are you planning a hospital stay? If there is a difference between any policy and the Members plan of benefits or Certificate of Coverage, the plan of benefits or Certificate of Coverage will govern. Effective January 1, 2021, Anthem Blue Cross and Blue Shield Medicaid (Anthem) will update the Reference Laboratory Fee Schedule for Anthem. Blue Cross and Blue Shield Service Benefit Plan www.fepblue.org 2021 . Benefits will be paid according to the fee schedule for PMLs. Blue Advantage from Blue Cross and Blue Shield of Louisiana HMO is an HMO plan with a Medicare contract. Pay your bill, view your statements or update your email or password. Complete the form and select Submit to receive the appropriate professional fee schedule (s). For other policies, select the policy name below for more information. Professional providers participating in our Preferred Provider Option (PPO), Blue High Performance NetworkSM (BlueHPNSM) and Blue Choice PPOSM networks may use the Fee Schedule Listing tool on Availity Essentials to submit electronic requests and receive the contracted price allowance for specific codes. Search for Doctors, Hospitals and Dentists Blue Cross Blue Shield members can search for doctors, hospitals and dentists: In the United States, Puerto Rico and U.S. Virgin Islands. The site may also contain non-Medicare related information. Our plans combine medical, hospital and prescription drug coverage in one convenient and affordable plan. For your convenience, we have formatted the fee updates spreadsheets to include a sort filter on each column and an added column displaying the percentage of change in the total fee. Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association and incorporated as Louisiana Health Service & Indemnity Company. Once you have logged in, the fee schedule links are located under the Resource tab. The information above is not intended to be an exhaustive listing of all changes. Type at least three letters and we will start finding suggestions for you. If a Blue Advantage (HMO) member obtains routine care from an out-of-network provider without prior approval from Blue Advantage, neither Medicare nor Blue Advantage will be responsible for the costs. Action Required: Strengthening Your Password Security. In Indiana: Anthem Insurance Companies, Inc. Access electronic services including iLinkBlue, online authorizations and more. Follow the links. National Drug Code (NDC) Reimbursement Schedule Interested parties may contact the Records Division on (269) 385-6191 to verify if the report of interest is available. LOUISIANA MEDICAID APPLIED BEHAVIORAL ANALYSIS FEE SCHEDULE Effective for Dates of Service on or After July 1, 2022. This plan provides care in the Blue Cross nationwide network. Date: Effective July 1, 2019, we are updating our standard fee schedule and rates. With gym packages starting at $19 a month, you'll have access to 11,000 participating fitness locations around the state and nation. External link You are leaving this website/app (site). Anthem is a registered trademark of Anthem Insurance Companies, Inc. BLAPEC-0815-18 April 2018. Blue Cross Blue Shield of Massachusetts continues our commitment to our members and customers as we navigate the rapidly changing conditions presented by the COVID-19 . Find out how Blue Advantage helps keep you safe during the COVID-19 pandemic. Ting Vit | As part of our commitment to help inform our independently contracted providers of certain developments, Blue Cross and Blue Shield of Illinois (BCBSIL) has designated a specific section in the Blue Review to notify you of any significant changes to the physician fee schedules. Substance Use Treatment & ResourcesLearn more about substance use disorders and find a treatment provider that meets your needs. As always, please check member benefits and eligibility. Blue Advantage from Blue Cross and Blue Shield of Louisiana HMO is an HMO plan with a Medicare contract. Fee Schedule Request Form . Section 5: Billing and Reimbursement Guidelines - Updated 1/1/2023. The State Health Plan dental and health fee schedules are available to download in Excel file formats. 100748 0521 R3 Page 1 COVID-19 Provider Billing Guidelines In response to the coronavirus disease (COVID-19), we've established billing code guidelines for our Commercial, Affordable Care Act (ACA), . Where you go and who you see for treatment is a big part of getting quality healthcare while saving money. | Our plans combine medical, hospital and prescription drug coverage in one convenient and affordable plan. Copyright 2022 Blue Cross and Blue Shield of Louisiana. Leading the way in health insurance since 1929. Picking a primary care doctor is an important step to staying healthy and saving money. an independent licensee of the Blue Cross Blue Shield Association. This new site may be offered by a vendor or an independent third party. Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Blue Cross and Blue Shield of Louisiana HMO offers Blue Advantage (HMO). Thanks for heroic efforts on COVID-19 fronts, Annual HEDIS medical records retrieval begins, May 1: Annual update of BCBSAZ fee schedules, Claim prep guidelines and required data elements, Engage patients in diabetes self-management. Most PDF readers are a free download. We can help you get coverage. Your card opens the door to a large network of top doctors to care for you. Blue Cross and Blue Shield of Texas (BCBSTX) is implementing changes in the maximum allowable fee schedule for Blue Choice PPO SM, Blue EssentialsSM (including HealthSelect SM of Texas Network), Blue Premier SM, Blue Advantage HMO SM, MyBlue Health SM and PAR Plan networks (collectively referred to as "Networks") effective March 1, 2020.. One option is Adobe Reader which has a built-in reader. More specifically, BCBSRI's 2021 fee schedule is based on the 2020 RIMFS for the vast majority of codes/services. Blue Cross and Blue Shield of North Carolina provides fee schedule information to participating physicians electronically. Espaol | Our quarterly newsletter features the latest news for network providers. One option is Adobe Reader which has a built-in reader. Find a doctor in the Blue Cross Blue Shield using your address and the first three digits on your ID card. Choose a state to see how Blue Cross Blue Shield is working in your community. Use of the Anthem websites constitutes your agreement with our Terms of Use. Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Y0132_23-205_MKLA - Last Updated 01/05/2023. To review BCBSIL's Schedule of Maximum Allowances for PPO and Blue Choice PPO providers, you must submit a Fee Schedule Request Form to BCBSIL via fax, along with a signed Confidentiality Agreement. Future fee schedule updates will continue to be communicated via Provider Notify emails and Provider News, according to contractual agreements.