We ordered with high hopes and we were delighted to not be disappointed. Thank you for your cooperation and for being so patient with the process. Cheers! Thank you for purchasing and the recommendation is very much appreciated. Cheers! What fantastic customer service! Hi LouiseYour feedback is very much welcome. # End WordPress. Customer service at its finest. Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. lorenzo veratti iconology jeans size 36 Waist | eBay Hi TonyOur sincere appreciation for your wonderful review. We are looking forward to hearing from you again. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. It will give them an idea of who we are and what we do as a brand. Sizing is perfect too. Hi St. JohnThis is such an amazing feedback. Cheers! He said it's the best coat he's owned. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. It will give them an idea of who we are and what we do as a brand. Highly Recommend. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. EMAIL CUSTOMER CARE. Unfortunately I recently sent the coat back. Cheers! Speedy dispatch and delivery time. Lorenzo Veratti is a luxury clothing brand based in the UK. Lorenzo Veratti is a luxury clothing brand based in the UK. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. so thank you for quick delivery. Sending a new coat to replace. recommend. Brilliant high quality coat and one very happy son. We appreciate it and we are looking forward to hearing from you again. These factors should be cleared for us to know if the courier is liable or not. Absolutely amazing from start to finish. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. We also ensure all reviews are published without moderation. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We understand how you feel. By clicking 'Accept', you . The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Find out how we combat fake reviews. hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. One happy teenager. We appreciate all the wonderful things you said about our products. Cheers! Suggested companies are based on peoples browsing tendencies. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Everything was very stylish, my son was over the moon with what he got .!! Glassdoor gives you an inside look at what it's like to work at Lorenzo Veratti, including salaries, reviews, office photos, and more. Hi LauraWe are happy to help. Within 2 weeks the zip broke. If you go to your temporary url (http://ip/~username/) and get this error, there maybe a problem with the rule set stored in an .htaccess file. This happens when the card he used was not under his name or his billing and delivery address did not match. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Sending a new coat to replace. recommend. Companies can ask for reviews via automatic invitations. Hi TraceyWe want to thank you for your thoughtful review. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. The new coat arrived quality is amazing and size was spot on! Cheers! Verification can help ensure real people write reviews about real companies. Keeps him really warm and it's really good quality. Our apologies for the inconvenience caused on your end. Lorenzo Veratti Have Dropped Their Debut Collection | Wonderland Lorenzo Veratti Mens Black Jeans Size 34" Waist | eBay I ordered a coat for Christmas for my son. We believYYourill reach many. Posts. Cheers! Did the driver follow the correct delivery procedure? Anyone can write a Trustpilot review. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Lorenzo Veratti Student Discounts Lorenzo Veratti embodies classical luxurious design combined with futuristic functionality to provide maximal style in an affordable way. Each time reached out, not much help at all. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We believYYourill reach many. Hi JessWe are sorry to hear that. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your effort to share this remind us that we are on the right track. We are hoping that this incident will not deter you from buying from us again. We are delighted that you share this wonderful feedback with us. | Read 61-80 Reviews out of 1,023 We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. I do recommend. Cheers! Customer service are fantastic very helpful. We appreciate it and we are looking forward to hearing from you again. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Id say this is a much better product than some of the more expensive brands i tried. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Hopefully, this will not be the last time that we will hear from you. Thank you for your review. Replied immediately, replaced immediately and for a more expensive coat as they were out of stock of the one we bought at no more expense to myself. Had to liaise with customer services at one stage and they responded quick, were polite and very helpful. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Cheers! No offer of repair or no gesture of goodwill. 49.99 59.99. You have no idea how much they mean to us. Thank you for your thoughtfulness to share this amazing feedback with us. from Footasylum. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Cheers! My Son is very fashion conscious and up-to-date on all the trends. Bought a coat in November. Cheers! I was kept informed of delivery which was a couple of days earlier than promised. I would shop here again. 2023 Trustpilot A/S. We can give you a special discount on your next order as compensation for the inconvenience. Hi CarolineWe are grateful that you decided to share this wonderful review with us. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Excellent clothing.I had an issue with an order, which they resolved very quickly and with no problems. We can't wait to hear from you again. Outstanding clothing selection & the quality is superb! The quality of materials, workmanship, size and fit were excellent! Fast delivery too. Well made throughout with lovely detailng and good quality material. August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . CTRL + SPACE for auto-complete. I would shop here again. Told that no jackets left and to choose another. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Lorenzo Veratti (@lorenzoverattiofficial) Instagram photos and videos You are the reason why we continue to grow and we are hoping that you will continue to support us. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Refresh your browser window to try again. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Cheers! Thank you and we are looking forward to hearing from you again. Your support of our brand is highly appreciated and we can't wait to hear from you again. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Each time reached out, not much help at all. Cheers! Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 support@lorenzoveratti.com. Hi AlfieWe are very sorry that the courier failed to delivery your parcel on time. If this doesn't work, you may need to edit your .htaccess file directly. Everything was very stylish, my son was over the moon with what he got .!! We are hoping that this incident will not deter you from buying from us again. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. Thank you and we will be looking forward to hearing from you again. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Check out what 924 people have written so far, and share your own experience. Cheers! He said it's the best coat he's owned. I would highly recommend them if you want stylish designs and a team that actually cares about customers. He turns heads and is asked where to buy them. Especially impressed with the level of customer service and the speedy responses. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Lorenzo Veratti. Everything was very stylish, my son was over the moon with what he got .!! Brand s . All. Its made of good quality materials, and theyve really put attention to every single detail! We will continue to do our best and you made us all happy. Would definitely use again and recommend to others. We are glad that you enjoying the coat. I was kept updated about the order and deliver date and time. Highly Recommend. Yes, it has been delivered, but it was not delivered to us. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Excellent service, will definitely purchase from here again. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Copyright 1995-2023 eBay Inc. All Rights Reserved. Cheers! Its pretty noticeable now. Cheers! This will reset the permalinks and fix the issue in many cases. We appreciate all the wonderful things you said about our products. Companies can ask for reviews via automatic invitations. Thank you for letting us know that we were able to give you the best possible customer service experience. SIZE AND FIT Here are 8 tips for writing great reviews. Great customer service and amazing products. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Thanks again for sharing such a positive experience. Thank you. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. Thanks again for sharing such a positive experience. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Lorenzo Veratti - Not To Miss | Cheap Sale | Latest Fashion Trends Very warm, comfortable fit. I must also say for the price of the clothing the quality is spot on. I would definitely buy from Lorenzo Veratti again. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Knowing that your are satisfied makes our hearts full. Cheers! Very professional company and can tell they care about there customers. Hi KerrieThe team will be happy to see your review. Thank you for your cooperation and for being so patient with the process. Hi PhilThank you for sharing this amazing feedback with us. Arrived very quickly and my son was made up with his birthday gift. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. The quality of materials, workmanship, size and fit were excellent! Purchased a tracksuit on 5th December which we are still waiting to receive. We appreciate the support and we are looking forward to doing business with you again. Quality clothes and great service. Cheers! We are delighted to hear that you are happy with your purchase. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Cheers! Cheers! Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Show More Posts from . Great service and great quality jacket.The order was processed and couriered very quickly. Recent purchase of a coat , great service superb value price even better cannot be happier . The delivery was exactly as promised. (You may need to consult other articles and resources for that information.). Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Cheers! The amount refunded will be reflected in the account after 3-5 workings days. RewriteCond %{REQUEST_FILENAME} !-d I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. Hi C. JacksonThank you for writing a review. Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. Thank you for sharing this with everyone. Thank you for letting us know that we were able to give you the best possible customer service experience. Anyone can write a Trustpilot review. Replies to negative reviews in < 24 hours. View cart for details. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! We believe we already explained everything to you in your previous review about the situation. Here are 8 tips for writing great reviews. Here are 8 tips for writing great reviews. Notice that the CaSe is important in this example. The clothes are were very good quality and I think reasonably priced. You have no idea how much they mean to us. Cheers! Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. Hi DawnWe are beyond grateful for your effort to share this with us.