Start a new search, then select a related item from the autosuggest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. RCI members must redeem this exchange offer through the contact center. (free membership giveaway for every 50 subscribers!). Like a free stay and Hilton money? Desired outcome: This review was chosen algorithmically as the most valued customer feedback. wisconsin. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. In Share your photos and videos with others to prove the truth of your words. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Copyright 2020 Business Consumer Alliance All Rights Reserved. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 It has been over 9 months. Washington Seller of Travel Reg. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Recommended Reading: Best Places To Invest In Vacation Rental Property. Login. On our way down to Hilton Head, we were a little bit behind schedule. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Load More; Browse for Rent Browse for Sale Add Your Property. I've had my bank account since 1975 and want to keep it. We grabbed our stuff and got the heck out of there. How many people normally accompany you? Seller of Travel Reg. Make sure any club youre considering can pass an easy scam test. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You must log in or register to reply here. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. We bought 3,000 points for around $13K. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Just went through a similar situation as you. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Re: Palmera Vacation Club I got a call in January. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. and told them we wanted to cancel the contract or they could Bath 2 . Palmera Vacation Club - Timeshares / Vacation Rentals Forum Pay only $199USDon your exchange fee when you book select Orlando resorts. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Unfortunately, last year, we believed what they were telling us and bought points with Palmera. If a deal is actually honest, it will still be there after you take a day or so to check it. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Registration as a Seller of Travel does not constitute approval by the State of California. Looking for Palmera Vacation Club Login? Sign up for free now, Sign up for free to participate on the website. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Have you tried contacting them? So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? They never answer our calls I but 5000.points and paid $2000. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Coral Sands Resort - Palmera Vacation Club Destination Useful. Amount in Dispute: $1,500.00 What is the cost??? Palmera Vacation Club reviews & complaints. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Thats just false for anything thats not outright property ownership. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Palmera Vacation Club Reviews | Glassdoor Palmera Vacation Club - Complaints Board If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. If we can verify it in our system, an email will be sent to you with your password. No. Nothing has been done and calling makes it clear no one cares. Palmera Vacation Club | RCI.com All reviews are available on the sites they are accredited to. $12,000. BCA has no information regarding advertising review at this time. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Read full review of Palmera Vacation Club. Don't have an account? This sounded good to me as my current time share only gave me one week and a one bedroom. Rental: CST: 2081369-50. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. We are dedicated to delivering vacation memories that last a lifetime. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Save. Other restrictions may apply. We asked plenty of questions, figuring 4 heads were better than 2. Points 3,000 . I am one of those seniors who purchased on the promise that they would sell current time share. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". BBB Business Profiles may not be reproduced for sales or promotional purposes. Palmera is deducting $295 out of my checking account a month. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Fla. Did they give you any bonus items ? When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". My wife and I was deceived and lied to, they are good at what they do. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. In We purchased a 3000 point timeshare for $12, 500 from Palmera No. Offers void where prohibited by law. Regards, It was basically, sorry sucker attitude. This complaint was posted by a verified customer. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. When I booked out trip, it took a solid week to speak to a representative. I want to close my bank account in hopes of getting away from these vultures. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Do we have any recourse to either go back to original rules when we joined or get out of contract? Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Submit a complaint and get your issue resolved. Palmera Vacation Club - Timeshares / Vacation Rentals Forum ComplaintsBoard.com is a leading complaint resolution website on the Internet. Help please. get quotes and more. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Palmera Vacation Club Company complaints 12 - complaintsboard.com Write reviews, ask and respond to questions, Palmera Vacation Club - Timeshares / Vacation Rentals Forum I am old and cannot afford to pay for this time share. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. I even saw some stuff abour class action lawsuits. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. This was enough to scare us away. This would leave me with only the maintenance fee to pay. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Who do I contact??? Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. My decision to purchased was based on lies. Fla. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Remove some or all of your filters below. Desired outcome: Hawaii TAT Broker ID #TA-023-193-6000-01 We arrived at 9am along with dozens of other potential buyers. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Still wondering why people buy timeshares? as it is a completely free way to help other owners find TUG on the internet! This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Weeks Float . We said that we prefer to rent houses when on vacation instead of staying in condo communities. This business is not a member of Business Consumer Alliance. Featured review. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. A lot of robocalls are currently making this pitch. I told them I was waiting on a check from them to pay off my old time share. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Time Shares. Type in the email address you registered with. more, You seem to have JavaScript disabled. The first clue should have been that the Quest And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. At this point I am willing to let them keep the money they sham me out of. We put down $1200 on our credit card and signed the financing paperwork for the rest. They sat us down with our salesman in a large room. Extra VacationsSM getaways prices are based on a seven-night stay. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Already have an account? I suspect this goes on all the time. This review was chosen algorithmically as the most valued customer feedback. Phone number +1 888-887-2563. This allows us to verify that our reviews come from real guests like you. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. She gets rude too and tells us she guesses we just like to waste all of our money. International Association of Better Business Bureaus. Lets say you take a week-long vacation every year somewhere new. I just want out. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Can any body help me? They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Some systems only allow USPS. Check the complaint history, rating and reviews on this company. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Feb 28, 2023 7:27 pm EST. He purchased from previous individual owner 10 years ago. They have their own points system to be used within the resorts that are on Hilton Head. They just came to our room. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Scam Clue 4: A promotion demanding that you act now or lose the deal. All content should be genuine and unique to the guest. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Good luck! Palmera Vacation Club Sales Executive Salaries in the United States They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Timeshare owners speak out against Hilton Head Island resort We purchased a timeshare with Palmera. He was not up front at all. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. There are no exact matches available. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Live 5 Investigates: Dozens of complaints filed against local vacation Palmera has an "F" rating with the BBB. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. RCI, LLC. Some. The letter is already in transit via FedEx to PCV. Palmera Vacation Club | Timeshares Only Read your contract for rescission and follow those directions exactly as stated. I just feel so bad for all of the people that get swindled by vultures like these. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Scam Clue 2: A promotion claiming youve won something. Each unit is professionally decorated and refurbished every year. BBB is here to help. Palmera Vacation Club | Complaints | Better Business Bureau Profile Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. My dad had this happen and he called them and said he was not paying anothe dime. The guy then became upset and challenged us why we could base our decision based on something online. Need to file a complaint? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Copyright 2020 Business Consumer Alliance All Rights Reserved. We attended the 90 min presentation this past weekend in Hilton Head Island. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. When you buy a timeshare, its an investment in your family and quality of vacations. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Still no return calls. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Palmera Vacation Club review: - Complaints Board We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Category Timeshares & Vacation Clubs. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Recent Reviews Is this your company? Working hours Sun 9:00 am - 5:00 pm Keep in mind, a timeshare is not a financial investment. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. We didn't start to look into it more until we got home Sunday night. No travel service of real value is ever free. So why do people still buy timeshares? We did not need Palmera without this. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Had enough of Palmera. A timeshare is not what you may think it is. We have had two BAD ENCOUNTERS with Palmera. I would also send a copy via USPS certified mail with tracking today. Not to mention, timeshare resale scams can target owners in need of relief. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Contact them directly! Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. All-Inclusive resorts may charge a mandatory all-inclusive fee. Others, however, ask you to pay big up front for some promised future benefit. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. They promised it would be sold in 3. What is Palmera Vacation Club's Instagram? Theres nothing worse than a cramped hotel room and lack of personal space. Reviews are most valuable when they are original and unbiased. We were lucky and did not fall for their lies (in 2011). Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. No: TAR-6309. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Don't have an account? Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Hang onto your paperwork. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. 1 complaints for Palmera Vacation Club. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Claim it and get a lot of features. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. 213. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Bottom line: Palmera VC is a scam. I called in late November and was told that my dates were not open to call again in January. incorrect. He showed us the availability for the following year during the same week we purchased. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. You wont have to exchange your vacation week or points. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Already have an account? I have tried multiple times and never receive a response from the request. They responded recently they dont purchase timeshares. I called the number they gave me three times to cancel the contract but no one answered. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Desired outcome: The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware.